Benefits Account Manager (Hybrid)

Fairfax, VA, United States

Careers At Patriot Growth Insurance Services and Partner Agencies

Current job opportunities are posted here as they become available.

About Patriot : Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 26th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 1,800 employees operating in 135 locations across 27 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

About BBG, A Division of Patriot Growth Insurance Services : For nearly 30 years, Business Benefits Group has remained a recognized leader in employee benefits, HR consulting, and business insurance. We have supported thousands of businesses across many industries to help to meet their goals and achieve more as a business. We remain a benefits-centric agency, bringing the tools, resources, and solutions that employers should expect to address new challenges with rising health care costs, regulatory issues, and advancements in technology. Our team of trusted advisors help to lead our clients through these challenges, and more – while also setting a high bar for our industry as a thought leader within the industry. BBG is a proud partner agency of Patriot Growth Insurance Services.

Overview : We are seeking a highly motivated and experienced Employee Benefits Account Manager to join our dynamic team. In this role, you will be responsible for managing a portfolio of client accounts, ensuring their employee benefits programs are effectively administered and optimized. The ideal candidate will have a deep understanding of employee benefits, strong interpersonal skills, and a commitment to providing outstanding customer service.

This is a full-time, hybrid position reporting to our office in Fairfax, VA.

Primary Job Responsibilities :

Build and nurture strong client relationships, understanding their goals and objectives for benefit plans.

Discuss various insurance plan options, assisting clients in decision-making.

Guide clients through the annual benefits renewal process, including pre-renewal workflows and open enrollment.

Develop and execute renewal strategies with insurance carriers, aligned with client needs.

Create and present comprehensive renewal analyses and documents for client meetings.

Implement and monitor post-renewal strategies for necessary adjustments.

Respond promptly to client inquiries, providing guidance and information throughout the renewal process.

Proactively solve client and carrier concerns, providing efficient solutions.

Administer benefit surveys and develop customized materials to meet client and employee needs.

Conduct quarterly claims reviews to identify trends and cost-saving opportunities.

Serve as a liaison with insurance carriers and providers to resolve claims issues and aid with the appeals process.

Respond to client employee inquiries regarding benefit plans, coverage, and eligibility.

Update systems to reflect employee enrollments, terminations, and changes with carriers and vendors.

Requirements :

Associates or Bachelor’s degree in Business Administration or related field preferred.

High school diploma or GED

2+ years of experience in employee benefits account management or a related role.

Virginia Life and Health Insurance License

In-depth knowledge of employee benefits programs, including health and welfare plans and voluntary benefits.

Strong understanding of benefits regulations.

Excellent communication, negotiation, and interpersonal skills.

Ability to manage multiple clients and priorities in a fast-paced environment.

Proficiency in Microsoft Office Suite and benefits administration software.

Professional certifications such as CEBS, PHR, or SHRM-CP are a plus.

WHY PATRIOT?

Patriot offers the opportunity to be a part of a fast-growing company at its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs

Company paid Short-Term Disability, Long-Term Disability and Group Term Life

Company paid Employee Assistance Program

Paid holidays

Personalized PTO

401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .

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