Director, Leadership Events Experience

Charlotte, NC, United States

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

The Director, Leadership Event Experience creates and promotes an exceptional event experience for all Leadership Events. The Director oversees centralized operations for the leadership events team who raise $15M+ annually. This position works closely with the AVP to strategize the creation and management of tools and resources necessary to successfully implement the Leadership Events strategy. In partnership with the AVP and Sr. Directors, this position will implement all tools and resources to support the leadership events team.

This position manages a staff team.

Essential Functions / Responsibility

Leads the creation of all leadership events experience tools, resources and communications (35%)

Leads the creation of all leadership events experience tools, resources and communications

Engages in the strategic planning, crafting and implementation of a Society-wide strategy for Leadership Events

Lead the development of regular campaign updates for sharing with staff

Develop regular campaign updates for staff, including: Monthly email communication, Leadership Events intranet site, and Bi-monthly all Leadership Events team call

Oversee Event Experience

(25%)

Create an exceptional event experience that includes consistent branding across events

Develop and ensure best of class event execution guides for MS Luncheon, Dinner of Champions and Taste of Generosity

Create appeal experience, signage, visuals and consistent communications (e.g. script templates, speaker messaging, mission videos)

Partner with production companies to convey and monitor adherence to branding and messaging guideline

Develop Tools, Resources and Training for Leadership Events Staff

(20%)

Create Society wide tools and resources to equip staff members to implement strategies, including:

Volunteer Leadership Toolkit & training

Sponsorship Toolkit & training

Day of Event Toolkit & training

Other tools and resources as needed

Works closely with AVP to create training tools and resources to implement strategy

Onboarding of new leadership events staff

Other duties as assigned.

Staff Supervision

(20%)

Directly supervises, coaches, and leads a team of field-based Healthcare Stakeholder Engagement Managers throughout the country.

Coach team members towards strong decision making and ability to utilize a growth mindset.

Establish and hold team accountable for pursuing, meeting, measuring, and reporting on performance goals and objectives.

Model and support team accountability to the Society's cultural values and operating principles.

Build and nurture relationships that create trust, open dialogue and transparency.

Conduct regular check-ins to monitor progress, provide feedback and offer guidance and support to manage needs and strategic goals.

Hold formal and informal performance conversations throughout the year that focus on outcomes.

Ensure staff has the knowledge, skills, resources, and tools necessary to successfully meet goals outlined in job description and operational strategic goals including customer relationship management (CRM) systems, communication platforms, or other digital tools that facilitate engagement and support.

Work directly with peers, team members and cross-functionally to plan, prioritize and implement tactics, activities, and tasks based on Healthcare Access operational plan.

Provide thought leadership, insights, and expertise to field-based colleagues on best practices and approaches to identify, analyze, and prioritize healthcare stakeholders at the regional level.

Minimum Experience:

5+ years of experience in project management and/or fundraising development required

Solid knowledge of Leadership Event Strategy and utilizing volunteer leadership to drive revenue.

High degree of organization, attention to detail and ability to manage deadlines in a fast-paced environment.

A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.

Motivated self-starter with the ability to remain focused on completing assignments with strong attention to detail.

Self-motivated with excellent communication (speaking, listening, and writing) skills, strong relationship building skills, strong analytical skills, ability to mediate, negotiate and resolve conflicts independently, excellent organizational and time management skills, strong teamwork and collaboration skills, ability to multi-task and prioritize workload in a fast-paced environment, attention to detail and understanding of budgets and finance.

Must be able to confidently interact with and influence senior leadership and high-level volunteers outside of the organization.

Technical/Other:

Expert knowledge of Microsoft Word, Excel, PowerPoint and donor database tools and reports. Preference given to those with experience in a constituent relationship system. Ability to use Meeting platforms and lead web-based presentations, as well as Facebook and LinkedIn. General understanding of strategies that drive Leadership Events revenue. Strong interpersonal and communication skills required including independent problem-solving, understanding of when and how to communicate priorities and issues.

Commitment to the mission, vision, cultural values, and expectations of the National MS Society

Position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance and reliable transportation. The Society does run motor vehicle checks for all positions which require driving, and the applicant must meet the Society guidelines.

Compensation and Benefits Info:

Estimatedhiringcompensation range for this role is $82,000 - $98,665 annually. Final offers will be based on candidategeographic location and consider career experienceandmay vary from this range due to theseand otherfactors.

The Society has a career framework that is our foundation of a clear, consistent structure for growth and careers. It is comprised of career bands and career levels, as well as functions and disciplines, that together, capture the Society's positions and work.

This position is in the Management career band and a level of 2 (M2).

The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Flexible Work Arrangement Options; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a

cover letter

with your application, please feel free to attach it along with your

resume , and any other documents required, to the

Resume/CV document upload section

at the bottom of the

My Experience

page. We appreciate your interest in joining our team and look forward to receiving your application!

Important : Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to.

You will not be able to modify your application after you submit it.

The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

#LI-DNI

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a

cover letter

with your application, please feel free to attach it along with your

resume , and any other documents required, to the

Resume/CV document upload section

at the bottom of the

My Experience

page. We appreciate your interest in joining our team and look forward to receiving your application!

Important : Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to.

You will not be able to modify your application after you submit it.

The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

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