Director of Family Engagement Programs

Watertown, MA, United States

Job Description Job Description Job Title: Director of Family Engagement Programs Program/Department: Family and Children’s Services

Position Type: Full-Time 40 hours/ week – Hybrid Position (remote and on-site)

Location: Watertown

Reports to: Executive Director

The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. IHR’s mission, since our founding in 1989, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting people affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma.

Summary Statement : The Director of Family Engagement Programs will support IHR’s mission to develop a comprehensive continuum of care for women, families, individuals, youth and pregnant and parenting women affected by alcohol, tobacco and other drug use, violence/trauma, mental health challenges and other health issues. The Director of Family Support Services is responsible for clinical and administrative leadership for Family Support Services of the agency, including Parent – Child Services, and the Family Engagement Projects in the Boston, Central, Western, and Southeast regions.

Essential Functions: Clinical Supervisor – Family Engagement Projects

Direct and supervise all referrals, programming, and clinical services provided through FEP-west, central, Boston, and southeast regions

Cross system leadership, teamwork and collaboration within the child welfare system

Work closely with DCF Substance Use Unit (central office and regionally)

Facilitate growth of FEP within existing offices served as well as those not yet served by FEP

Act as Liaison to the Massachusetts Departments of Public Health and Children and Families (DPH, DCF) on all aspects of projects

Supervise Director of Parenting in Recovery

Ensure the professional development of all staff working on Family and Children’s Services programs

As a member of agency leadership, promote compliance with all agency policies and procedures, as well as its mission and values

Communicate with IHR’s main office in Watertown through use of shared online calendars, timecards, and check in/out with supervisor

Attend team and agency staff meetings

Competencies: Leadership

Coaching and Mentoring

Strategic planning and program development

Project Management and presentation skills

Hiring and Staff Supervision

Workforce development

Clear Communication

Highly organized

Strong Teamwork

Self-Motivation, Independence

Problem Solving Skills

Adaptability and Flexibility

Development and Continual Learning

Value efforts of Diversity, Equity, and Inclusion

Regular attendance and punctuality are required.

Qualifications/Requirements: Advanced degree in social work, mental health counseling or related field (Clinical License (LICSW, LMHC) required)

7-10 years’ experience in children’s and family services, with particular emphasis on substance use disorders, trauma, homelessness and/or child welfare

5 years’ experience in program leadership, including supervision of clinical staff

Ability to work effectively with diverse cultural groups

Experience in community outreach and case management activities

Exceptional organizational and administrative skills

Exceptional communication skills, both oral and written, including the ability to effectively supervise staff with different learning styles

Other Requirements: (If Applicable) 1. Valid driver’s license, good driving record, and regular access to a reliable vehicle

2. Business Class Rider on Motor Vehicle Insurance, if transporting clients

(Reimbursable; required within one month of start of job)

Benefits:

IHR has a strong commitment to equity and diversity and offers a rewarding work environment with competitive salary and generous benefits, including:

15 vacation days/ 5 personal days/ 13 federal holidays/ 15 sick days during the first two years (pro-rated for part time employees), with increases in vacation days in subsequent years

403 B retirement benefits with employer contribution after two years

80 - 85% employer-paid health insurance

90% employer-paid dental insurance

100% employer sponsored basic life insurance

Professional Development

Employee Assistant Program (EAP)

Referral Recruitment Bonus

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift products and supplies weighing up to 10 pounds. Reasonable accommodation will be made for otherwise qualified individuals with a disability. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Equal Opportunity Employer:

IHR is proud to be an equal opportunity employer, seeking to create an inclusive and diverse environment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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