Deputy Director Integrity and Compliance_

New York

Job Description

About HPD:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth

Your Team:

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Program Policy and Innovation (DPPI) will provide support across the Office of Housing Access and Stability (HAS) to coordinate policy development and analysis, support implementation of new rules and regulations, monitor program integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management Specialists in the Regulatory Compliance Unit will ensure federal and local rules are successfully implemented and where possible remediation opportunity is provided to those who fail to meet requirements.

Your Impact:

The Deputy Director of Integrity and Compliance will lead several units focused on ensuring rules and regulations are successfully implemented. The Deputy Director will lead a team that focuses on compliance proactively and also through internal audits so that the application and annual recertification process for rental subsidy level determination is not excessively cumbersome to program participants. The Deputy Director will work with other units to incorporate outcomes from reviews and audits to improve HAS Office operations.

Your Role:

The Deputy Director of Integrity and Compliance will work with the Executive Director for Program Policy and Innovation to lead the following units in PPI.

- Repayment unit: When participants and owners are identified as owing HPD money, engagement in a repayment process, either in full or through an agreement until overdue amount is satisfied or appropriate enforcement action is taken.

- Integrity and Compliance: Review complex cases that are referred to the team to identify discrepancies between third party systems and participant self reports. Investigate referrals of fraud related to household composition and other program noncompliance. Prepare reports on the outcome of those investigations and work with the operations teams to ensure appropriate follow up is taken.

Responsibilities:

The Deputy Director of Integrity and Compliance will be responsible for the following:

1. Create procedures and guidance for the newly created income discrepancy team that will be responsible for managing complicated cases that face HAS office teams. This will include identifying the scope of referrals the team will receive and developing procedures for handling how each will be resolved and ensuring it is tracked through to resolution with ongoing feedback to those who referred the case.

2. Ensure there is sufficient quality control and oversight for daily and weekly activities for each of the units within the Integrity and Compliance portfolio

3. Report on activities of the unit and identify ongoing lessons learned and recommendations for improvements to operations.

4. Incorporate the repayment process to property owners and ensure accurate tracking and reporting on referrals for repayment to the team and follow up to resolution of activities.

5. Support the team with guidance and resources to complete the responsibilities they’re entrusted to complete.

6. Prioritize and ensure that a customer service centered approach is at the heart of all operations while remaining compliant with program rules and regulations.

Necessary skills:

- Strong leadership and supervisory experience

- Experience seeking ways to improve programs and procedures

- Project management, organizational, analytical, quantitative, and qualitative skills

- Exceptional presentation and interpersonal communication skills.

- Comfort with technology, including Microsoft Office suite (Word, Excel, Access, PowerPoint, Visio) and other analytical, process or flowchart, and other tools and data systems

- Knowledge of Section 8 and other rental subsidies, and federal, state, and local housing laws and regulations

- Collaborative and creative orientation for program design and change management

Qualifications

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

2. A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or

3.A satisfactory combination of education and/or experience which is equivalent to "1" or "2" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.