Program Manager (Department Manager)

Memphis, TN, United States

** Program Manager (Department Manager)**

**Department of the Treasury**

**Location**

1 vacancy in the following location:

+ **Duties**

**WHAT IS THE WAGE AND INVESTMENT**

A description of the business units can be found at:

**Vacancies will be filled in the following specialty areas:**

Campus Support Department

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

**As a Department Manager you will:**

* Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.

* Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

* Evaluate program implementation and effectiveness.

* Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.

* Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.

* Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.

* Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.

* Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).

* Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.

* Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

**Requirements**

** Conditions of Employment**

**STANDARD POSITION DESCRIPTIONS (SPD):

PD99345**

Visit the IRS to access the position descriptions.

* If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

* Subject to a 1-year supervisory or managerial probationary period (unless already completed).

* File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.

* Must successfully complete a moderate risk background investigation, including the FBI criminal history record check.

* Obtain and use a Government-issued charge card for business-related travel.

* The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns."

** Qualifications**

Federal experience is not required. The experience may have been gained in the public sector, private sector or . One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

**DEPARTMENT MANAGER BASIC REQUIREMENTS:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the pay band or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience must include:

* Experience applying management techniques, methods, theories, principles and labor relations concepts, to assure optimum utilization of personnel, equipment and space for the accomplishment of all program objectives with combined technical and administrative oversight;

* Experience in compliance programs, work functions and staff hour planning methods and techniques in order to initiate, plan, organize, direct and manage the functions and employees of the operation;

* Experience with work systems and processes which affect assigned functions and decisions concerning workflow, production and quality;

* Experience in budget and fiscal methods used in establishing and maintaining an organization, (i.e. ability to maintain and manage financial resources);

* Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers; and

* Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled.

**AND

TIME AFTER COMPETITIVE APPOINTMENT:** By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" or Status applicants.

Go to for GS/IR conversion. For more information on qualifications please refer to .

**Education**

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time, but you must provide an SF-50 documenting you held this job series**.** An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

**FOREIGN EDUCATION:** Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

**Additional information**

* We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

* Tour of Duty: Monday - Friday, Day Shift.

* Alternative work schedule, staggered work hours or telework may be available.

You will be evaluated for this job based on how well you meet the qualifications above.

Your applicatio