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Vice President of Customer Success
About the Company
Innovative vacation rental revenue management software with a dynamic pricing solution
Industry
Computer Software
Type
Privately Held, VC-backed
Founded
2013
Employees
51-200
Funding
$26-$50 million
Categories
Big Data
Machine Learning
Real Estate
SaaS
Software
Travel
Vacation Rental
Information
Vice President of Customer Success
About the Company
Industry-shaping SaaS platform providing consent-based marketing services
Industry
Computer Software
Type
Privately Held
Founded
2004
Employees
201-500
Categories
Compliance
Consumer
Data Integration
Enterprise Software
Lead Generation
Marketing Automation
SaaS
Information Technology & Services
Vice President, Customer Success
About the Company
Prominent healthcare provider serving the local community
Industry
Hospital & Health Care
Type
Privately Held, VC-backed
Founded
2020
Employees
11-50
Funding
$76-$100 million
Categories
Health Care
Healthcare
Medical Care
Ambulatory Services
Ambulance
Computer Programming
Software
Professional Ser
Vice President, Workforce Customer Success
About the Company
Dynamic provider of POS & accounting solutions for restaurants
Industry
Food & Beverages
Type
Privately Held
Founded
2011
Employees
201-500
Funding
$200+ million
Categories
Information Technology & Services
Restaurants
Food & Beverage Industry
Hotel Accommodations
Technology
About the R
Vice President, Customer Sales
About the Company
Popular multi-brand beverage company
Industry
Food & Beverages
Type
Public Company
Founded
1892
Employees
10,001+
Categories
Hospitality
Beverages
Food
Beverages & Tobacco
Food & Beverages
Manufacturing
Food Processing
Specialties
Beverages
Business Classifications
B2C
E-Commerce
About the Role
T
About Employer Direct Healthcare
Employer Direct healthcare (EDH) is on a mission to transform access to excellent care for the moments that matter most. As the leading provider of surgical benefits for self-insured employers, we bring guided access to high-quality, affordable care for employers, their employees and the family members. We understa
Vice President w/ Goldman Sachs & Co. LLC in Dallas, Texas. Multiple positions available. Guide strategy and approach for audits covering core engineering. Meet with members of engineering management to understand information technology controls and key technology changes. Requires: Bachelor’s degree (U.S. or foreign equivalent) in Computer Science
Vice President w/ Goldman Sachs & Co. LLC in Dallas, Texas. Multiple positions available. Guide strategy and approach for audits covering core engineering. Meet with members of engineering management to understand information technology controls and key technology changes. Requires: Bachelor’s degre...
Job Source: Goldman Sachs & Co. LLC
Vice President of Customer Success
Dallas, TX, United States
Vice President of Customer Success
About the Company
Innovative IT services organization
Industry
Internet
Type
Privately Held
Founded
2001
Employees
11-50
Categories
Information Technology & Services
Computers
Design Services
Integration Services
IT Management
Consulting & Professional Services
Technology
About the Role
The Company is seeking a Vice President of Customer Success to lead and ensure the satisfaction and value delivery to its customers. The successful candidate will be responsible for establishing a strategic vision and innovative approach for customer success, leading critical customer-facing teams, and driving business transformation. This role involves mentoring and expanding program teams, defining and tracking metrics for customer success, and collaborating across teams to identify and pursue customer growth opportunities. The Vice President of Customer Success will also be the central point of contact with client officials, manage the customer journey, and represent the voice of the customer within the organization.Candidates for the Vice President of Customer Success position at the company should have a Bachelor's degree in a related field and at least 10 years of progressive experience in a customer success leadership role. Experience in managing Federal/State government contracts is preferred. The role requires a candidate with a proven track record in project management, execution of enterprise-wide development projects, and the ability to understand and support various delivery models. The ideal candidate will be a data-driven decision-maker, have excellent interpersonal and communication skills, and be proficient in all Microsoft applications. Responsibilities also include creating a culture of innovation, transparency, and empathy for customers, as well as resolving customer complaints and maintaining a customer-centric mindset across the organization.