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JobTread Software
Dallas, TX, United States
JobTread Customer Success Manager (Full time/ On Location in Dallas, Texas) JobTread is actively seeking passionate individuals to join our expanding Customer Success Team in the role of Customer Success Manager. We are in search of candidates who possess previous work experience or expertise in the construction industry and/or construction manag
Job Source: JobTread SoftwareChartbeat
Irving, TX, United States
Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. Chartbeat's (www.chartbeat.com) mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Sy
Job Source: ChartbeatOpenGov
Plano, TX, United States
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dol
Job Source: OpenGovFiberLight, LLC
Plano, TX, United States
Position Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight’ s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process which includes teaming
Job Source: FiberLight, LLCBurroughs, Inc.
Dallas, TX, United States
Description Customer Success Manager Position Summary The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription.
Job Source: Burroughs, Inc.Tipalti
Plano, TX, United States
Tipalti is transforming finance and helping the hottest companies grow and scale their global operations — world-changing businesses such as Amazon Twitch, Twitter, and Roblox. We’re also growing through a sustainable business model and looking to remove days of finance work every week so business leaders can focus on building a future-proofed, bes
Job Source: TipaltiRingCentral
Dallas, TX, United States
Say hello to opportunities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact
Job Source: RingCentralTake Command
Dallas, TX, United States
About Take Command Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right sup
Job Source: Take CommandDallas, TX, United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Peterson Technology Partners, is seeking the following. Apply via Dice today!
Job Overview:
As a Customer Success Manager, you will be a key player in ensuring our clients success and satisfaction. You ll collaborate with cross-functional teams, understand customer needs, and drive solutions that align with their goals. If you re passionate about customer relationships and thrive in a dynamic environment, this role is for you!
Key Responsibilities:
Customer Relationship Management: Build and maintain strong relationships with clients. Understand their business objectives, challenges, and pain points.
Product Adoption and Training: Guide customers in effectively using our information technology products. Provide training sessions and ongoing support.
Customer Health Assessment: Regularly assess customer health, identify areas for improvement, and proactively address any issues.
Problem-Solving: Collaborate with internal teams to resolve technical issues, staffing concerns, and recruitment challenges.
Onboarding and Implementation: Lead the onboarding process for new accounts. Ensure smooth implementation and alignment with customer goals.
Sales Collaboration: Work closely with sales teams to identify upsell opportunities and promote additional services.
Feedback Loop: Gather feedback from customers and relay it to relevant departments for continuous improvement.
Staffing and Recruitment Support: Assist clients in talent acquisition efforts. Understand their staffing needs and recommend suitable candidates.
Qualifications:
Bachelor s degree in Information Technology, Business, or related field.
Customer-Centric Mindset: Passionate about delivering exceptional customer experiences.
Technical Aptitude: Familiarity with information technology concepts and tools.
Problem-Solving Skills: Ability to analyze challenges and propose effective solutions.
Communication Skills: Clear and concise communication with clients and internal teams.
Adaptability: Comfortable working in a fast-paced environment.
Staffing and Recruitment Knowledge: Understanding of recruitment processes and staffing industry trends.
Why Join Our Team?
Opportunity to make a significant impact on customer success.
Collaborative work environment.
Competitive compensation and growth prospects.
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Email Alert for Customer Success Manager jobs in Dallas, TX, United States
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