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Manpower Group Inc.
Tempe, AZ, United States
About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a re
Job Source: Manpower Group Inc.MILLENNIUMSOFT
Tempe, AZ, United States
Position : Customer Service/Customer Care Representative Location : Tempe, AZ Duration : 4 Months Total Hours/week : 40.00 1st Shift Client: Medical Devices Company Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Or OPT EAD or CPT) Job Description: Summary: Provide exceptional levels of cus
Job Source: MILLENNIUMSOFTKearfott
Scottsdale, AZ, United States
JOB SUMMARY Monday-Friday 10:30am-7:30pm The goal of the IT Support Team is to provide 24-hour email and phone support coverage, along with onsite support between 6:00 AM and 9:00 PM. Candidate’s primary responsibility is to support Radwell’s end users and ensure smooth day-to-day operations. The Technical Support Analyst (TSA) is responsible to
Job Source: KearfottTerumo Medical Corporation
Phoenix, AZ, United States
Job Summary: Customer Care Representative II (CCRII) strives to provide the absolute best customer experience daily. Responsible for order entry and managing all customer requests about product orders, returns, or general inquiries with a focus on customer satisfaction. .CCRII works in a fast-paced team environment to support Terumo's businesses. W
Job Source: Terumo Medical CorporationPrecise Systems (MD)
Scottsdale, AZ, United States
As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment p
Job Source: Precise Systems (MD)Radwell
Scottsdale, AZ, United States
Job Summary Monday-Friday 8am-5pm Responsible for performing sole analysis and participating in team analysis of business processes in order to recommend improvements and/or establish requirements for new development projects, including the responsibility for implementing it. This may include user testing, training and follow-up. ESSENTIAL DUTIE
Job Source: RadwellOneGuard
Phoenix, AZ, United States
Duties: Accept inbound customer calls and provide repair service by issuing work-orders to contractors for covered home warranty items Assist customers by answering home warranty questions and explaining coverage Follow-up with customers and contractors to ensure that service is performed in a timely manner, and with OneGuard's high standard of qua
Job Source: OneGuardWoodside Homes
Gilbert, AZ, United States
ABOUT WOODSIDE HOMES Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle. Now, Woodside has found its own place to call ho
Job Source: Woodside HomesPhoenix, AZ, United States
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Warranty
Phoenix, AZ
Customer Care-Warranty Service Representative
Phoenix, AZ
Customer Care-Warranty Service Representative
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Job Description
David Weekley Homes is seeking a Warranty Service Representative to join our Phoenix team. This position requires someone who is a self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast-paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSR's) resolve warranty calls made by David Weekley homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Job Responsibilities:
Coordinate and schedule all other repairs with contractors and customers
Follow up, inspect and ensure completion of all repairs
Hold contractors accountable for results
Instruct customers on how to maintain their homes, as well as communicate what items are not warrantable
Manage your budget
Performing minor repairs
Handle multiple tasks, as well as projects within designated timeframes
The ability to say "no" and overcome objections in a professional manner
Responsible for achieving high levels of customer satisfaction
Job Requirements:
A positive attitude and good social/interpersonal skills are essential
Must be able to deal with and remain calm in confrontational situations and deal with negativity
Previous experience in the home building industry and/or some home repair experience is strongly preferred
Previous experience in a customer service environment
Have exceptional listening and communication skills
Follow up and follow through consistently to deliver outstanding service
Have excellent time management, organizational and scheduling skills
What We Offer:
Come and join our winning team recognized by Fortune Magazine as “One of the Top 100 Companies to Work For” 18 times. David Weekley Homes builds in 19 markets from coast to coast and is the largest privately-held builder in America. We offer an excellent benefits package that includes:
Health Insurance - Medical, Dental and Vision
401k and discretionary 8% match
Employee Stock Ownership Plan
Profit Sharing
Vacation, Holidays & PTO
New Home Discount for Team Member & Family
Team Member Product Discount
Community Outreach
College Scholarship Program
And More!
Note to job seekers: No telephone calls please. All interviews are by appointment only. Your resume will be reviewed, and qualified candidates will be contacted in the event of a potential match. Thank you.
Customer Care-Warranty Service Representative jobs in Phoenix, AZ, United States
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