Leasing Consultant
Los Angeles, CA, United States
Carlo Inc. is a prominent Property Management and Real Estate Development firm with an extensive portfolio of apartment communities in the San Fernando Valley. We are a growth-oriented company that fosters a supportive and collaborative work environment. Our team is dedicated to professional excellence, continuous learning, and individual achievement.
Position Overview:
We are seeking a dynamic and motivated Leasing Consultant to join our 86-unit apartment community located in the heart of Northridge. The ideal candidate will be friendly and energetic, with a strong emphasis on delivering exceptional customer service. This role is crucial in ensuring the smooth operation of our leasing activities and maintaining high levels of resident satisfaction.
Key Responsibilities:
* Leasing and Sales: Show available units, conduct open houses, and assist with leasing activities. Prepare and execute leases and handle rent collection.* Marketing and Outreach: Conduct regular outreach marketing activities to attract prospective residents. Advertise vacancies and conduct market surveys as needed.* Customer Service: Respond to telephone calls and in-person visits from prospects and residents. Address and report resident requests, concerns, and comments to appropriate departments.* Property Management Support: Provide coverage during management staff absences and assist with overall property management tasks. Assist in rent collection and managing outstanding dues and paperwork.* Property Maintenance Coordination: Monitor outstanding work orders and maintain constant communication with maintenance staff. Ensure the property is well-maintained and visually appealing. Stay fully informed of current rental rates, floorplans, locations, and all amenities of the property.* Resident Relations: Develop and maintain strong customer service relationships with prospects and residents. Report any unusual or extraordinary circumstances regarding the property or residents.
Qualifications:
* Experience: Minimum of one year in customer service or sales experience. Experience with serving notices, eviction processes, and rent collection is preferred but not required.* Skills: Strong oral and written communication skills. Proficiency in Microsoft Excel, Outlook, Word, and Craigslist ads. Familiarity with Yardi is a plus.* Professionalism: Must demonstrate a professional appearance and a positive attitude. Strong leadership skills and a sense of humor are highly valued.* Legal Knowledge: Understanding of Fair Housing Laws is preferred but not required.* Availability: Must be available to work on weekends.* Transportation: Must have a reliable means of transportation.* Credit History: Excellent credit history is required.
Compensation and Benefits:
* Hourly Pay: $19.00 - $21.00 per hour based on experience* Incentives: Leasing bonuses and commissions* Health Benefits: Health with optional Vision and Dental Insurance* Paid Time Off: Paid vacations and sick time* Training: Ongoing internal training to comply with new or existing laws and support professional growth
How to Apply:
If you are seeking a challenging and rewarding career with ample opportunities for growth, apply today to join our team at Carlo Inc. We look forward to welcoming a new member who shares our passion for excellence and customer service.
Department: Multifamily
This is a non-management position
This is a full time position
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