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Apex Systems
Seattle, WA, United States
Project Coordinator II Location: Seattle, WA (Hybrid 3 days on-site) Schedule: Mon-Fri, 40 hours per week Start Date: July 2024 Contract Duration: 5 months (possible extension) Pay Rate: $30.40/hr Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment, this position requir
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The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
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The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
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The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
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The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
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The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
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Kenmore, WA, United States
The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes paid time off and benefits. Securitas Healthcare, part of Securitas, empowers caregivers to deliver co
Job Source: Securitas Electronic Security IncSeattle, WA, United States
Project Coordinator II
Location: Seattle, WA (Hybrid 3 days on-site)
Schedule: Mon-Fri, 40 hours per week
Start Date: July 2024
Contract Duration: 5 months (possible extension)
Pay Rate: $30.40/hr
Summary:
This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project Coordinator will work within a team environment as well as communicate internally with other departments.
Basic Qualifications
1+ years customer service experience
Experience working with high-volume processes
Working knowledge of Microsoft Office Applications
Ability to work weekends and overtime as required
Preferred Qualifications
Bachelor's degree preferred
Aptitude to quickly learn new systems and software
Ability to multi-task & prioritize, with strong organizational and follow-up skills
Excellent oral and written communication skills
Key Projects: Audit coordination
Budget Management Product Manufacturing and:
* Forecast the planned internal audits in the product manufacturing space and provide budget estimates to stakeholders.
* Manage the product manufacturing AMA purchase orders (Up to 7 POs per BU) and track the budget on a quarterly basis.
* Analyze budget trends and identify opportunities for optimization.
* Ensure timely budgeting and payment of industry association dues.
Escalations Management:
* Track program related customer issues through tickets and identify root causes.
* Ensure the development and implementation of Corrective and Preventive Actions (CAPA) to address identified gaps.
* Maintain visibility on the status of escalations and drive timely resolution.
* Manage AMA related tickets, and stakeholder escalations
Standard Operating Procedure (SOP) Development:
* Develop SOPs applicable to internal-managed audits.
* Manage the change management process and obtain approvals from multiple stakeholders.
* Publish and maintain the SOPs, ensuring they remain up-to-date.
* Work directly with GSRC management to drive process improvement
Typical Tasks:
Provide members with a personalized creative experience
Work intimately with members and coordinate the entire lifecycle of their projects
Provide stellar customer satisfaction at all times
Partnering with Publishing teams to ensure that members enrolled in the proper service package
Working internally with other departments to ensure that a quality product is delivered in a timely manner
Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
Meeting all performance and quality metrics
Initiating process improvement projects within the department and driving them through to completion
Leadership Principles:
-Invent and simplify
-Bias for action
Email Alert for Associate Project Manager jobs in Seattle, WA, United States
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