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Part-Time Receptionist

Paramus, NJ, United States

Are you looking for the next step in your career? We are currently seeking a Call Center Representative to join our Service team.   At our dealership, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.    What We Offer

Medical & Dental

Growing automotive group

Promote work-life balance

State-of-the-art facility

Owned and operated by same leadership for past 28 years

Positive work environment and company culture

401K

Job Advancement

Growth Opportunities

Opportunity to manage 3 rooftops

Flexible Work Schedules

Family-Owned & Operated

Responsibilities

Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.

Actively listen to customers, answering their questions, and directing them appropriately as they request.

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.

Advise maintenance recommendations.

Confirm scheduled and missed appointments.

Qualifications

Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)

Strong customer service background

Excellent verbal and written communication skills

Punctual, reliable and eager to improve

Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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