Project Manager IV, Stakeholder Communication

Oakland, CA, United States

Description: Job Summary:This joint Population Health Management Initiative (PHMI) is a partnership between Kaiser Permanente (KP), the California Department of Health Care Services (DHCS), and Community Health Centers (CHCs) across the state will advance high quality of care and population health management for all safety net patients served by CHCs in PHMI, who are primarily Medi-Cal beneficiaries or uninsured. The PHMI leverages KPs expertise as a high-quality integrated healthcare system as well as the deep experience of CHCs and DHCS serving the Medi-Cal population and communities to achieve improved population health outcomes for the Medi-Cal program. This new level of commitment represents greater partnership between KP, the state, and CHCs to serve low-income populations in alignment with the KP mission. The PHMI Team works closely with DHCS and CHCs to develop provider focused solutions and tools- including people, process, and technology- that address core PHM capabilities, expand specialty access, and support social health practice. Key outcomes of the initiative include improving health outcomes, equity, and quality of care for Medi-Cal enrollees through targeted investments, robust data exchange, solution design and build, and implementation support focused on PHM capabilities, specialty access and social health.This role is to provide project management support for the technology platform development and implementation. Responsibilities include managing large-scale projects from initiation to close-out. Drives the work of project team members by leading the coordination of internal and/or external resources to drive completion of project deliverables. Proactively monitors and identifies project risks, issues, and trigger events within and across projects. Ensures the alignment, buy-in, and coordination of multiple project stakeholders and vendors. Assists with monitoring vendor performance levels and ensures service level agreements are met. Essential Responsibilities:Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers.Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers.Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations.Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes.Facilitates team collaboration to support a business pletes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies.Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results.Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines.Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame.Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast.Manages and monitors program financials for medium-to-large-scale programs.Monitors program performance to ensure programs effectively deliver maximum long-term value or benefit to the organization and makes adjustments as needed in an uncertain environment where scope may be fluid.Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program.Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place.This role may perform project management duties in addition to program management responsibilities.Leads the work of program team members.Requests and coordinates internal and/ or external resources based on the alignment of team member skills and program demands.Promotes program vision and objectives with program team.Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies, and resolving or escalating risks or issues as appropriate.Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures.Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders.Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included.Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program municates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences.Engages with senior stakeholders to identify long term value to the organization and define success.Assists with reviews of vendor performance levels and ensures service level agreements are met.Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy Minimum Qualifications: Minimum one (1) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and minimum five (5) years experience in project management or a directly related field OR Minimum eight (8) years experience in project management or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Negotiation; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Product Development Life Cycle; Project Management Tools; Risk Assessment; Quality Assurance Process; Service Focus Preferred Qualifications: Two (2) years experience implementing large or complex projects. Four (4) years experience in business analysis. PMP/Scrum/Agile Certification. 3 - 4 years' experience in translating technical language to non-IT end users. Strong internal and external stakeholder communication skills Primary Location: California,Oakland,Ordway Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 09:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01NUENon Union Employee Job Level: Individual Contributor Specialty: Project Management Department: Po/Ho Corp - Population Health Management - 0308 Pay Range: $124400 - $161040 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest Load More