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Workoo Technologies
, United States
About the job Customer Service Representative - Fully Remote Obligations And Also Obligations Work as very first factor of get in touch with to customer questions, providing thorough info on readily available services that align along with demands, helping the customer in making notified choices. Reviews customer demands and brings in recommendat
Job Source: Workoo TechnologiesAgentMethods, LLC
, United States
At AgentMethods, we provide high-quality online marketing services to insurance agents across the United States based on our unique software-as-a-service platform. As a nimble, entrepreneurial organization, we look for people interested in thinking creatively and having a say in how their work is done. We are looking for a full-time customer suppor
Job Source: AgentMethods, LLCMid Oregon Credit Union
, United States
POSITION: Remote Services Representative ( Note: This is NOT a fully remote position - In person required in Bend, OR) PRIMARY FUNCTION: Provides prompt, accurate, and courteous over-the-telephone service to members while processing routine financial transactions, researching issues, and answering questions. Cross sells Mid Oregon products and
Job Source: Mid Oregon Credit UnionIdaho State Job Bank
, United States
Customer Support Representative Fully Remote USA at HireVue in Boise, Idaho, United States Job Description HireVue is the talent experience leader - accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue's text-enabl
Job Source: Idaho State Job BankTalentify.io
Little Ferry, NJ, United States
Employer Industry: Talent Experience Solutions Why Consider This Job Opportunity Starting Hourly rate of $19.25 Opportunity for growth within the organization Supportive and inclusive work culture Chance to work with innovative technology Flexible schedule with potential for night or weekend hours Customer-focused role with a positive impact on c
Job Source: Talentify.ioGlobe Life: McQuade Organization
, United States
Position Overview : As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers. This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve
Job Source: Globe Life: McQuade OrganizationGlobe Life: McQuade Organization
, United States
Position Overview : As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers. This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve
Job Source: Globe Life: McQuade OrganizationRemX
, United States
Our Fortune 500 Pharmaceutical Client is looking for friendly and experienced Medical Customer Service Agents to join their REMOTE TEAM! APPLY TODAY!!! Position: Medical Customer Service Agent Pay: $16/hr. Weekly Pay plus Benefits Schedule: 8am-10pm EST (8hr Shift between these hours) MUST be able to work Saturday as part of the 5 day wor
Job Source: RemX, , United States
Job Type
Full-time
Description
Why AGIA?
AGIA Affinity is an established but growing insurance and benefits marketing partner to some of the largest and most iconic associations and organizations in the country. Our clients include many veterans organizations, and ensuring that our servicemembers have the coverages they need when they need it is at the heart of everything we do. For 66 years we have sought to improve the lives of not only our client members but our internal members as well.
What Are The Benefits?
AGIA offers health benefits including medical, dental, and vision, 401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income, a prefunded optional FSA , 100% covered Life Insurance, Accidental Death and Dismemberment Insurance, Short Term/Long Term Disability, and a $250 Wellness Benefit. Our medical plan has in-network provider coverage for mental health, reproduction, chiropractic, and massage therapy.
Time off:
We offer 10 days of vacation your first year, and each year you gain an additional day. Each year, you'll be earning more vacation time at a faster rate. Every associate gets 13 paid and closed holidays each year.
Position Summary:
The Member Benefits Advisor is responsible for providing service to the customer including general service inquiries, resolving customer concerns and educating customers on the value of existing insurance and non-insurance products. This role positions the client brand as a key component of AGIA's customer satisfaction and retention strategy.
Essential Job Functions:
Answer incoming non-complex customer service calls from policyholders, group members and other customers in a courteous, professional, and prompt manner and in adherence to the quality program metrics to ensure an excellent customer experience.
Update and maintain customer billing and eligibility information in all required and appropriate areas of the administrative system.
Process and fulfill customer requests in adherence with approved and prescribed policies and procedures.
Maintain current knowledge of policies, procedures and product changes, including active offers to members.
Share successes, customer feedback and new ideas with team members to promote continuous improvement and an excellent customer experience.
Perform other miscellaneous functions and special projects as assigned.
Soft Sales
Requirements
Education/Certification:
-High school diploma or equivalent.
Required Experience:
-Two years customer service experience, preferably in a high volume customer call center.
-Those with Claims experience may be eligible for a Level II position with the successful completion of training (as applicable).
Required Knowledge:
Knowledge of customer service principles and practices.
Skills/Abilities: Good customer service skills.
Good verbal, written and interpersonal skills.
Ability to work independently or as a team member.
Attention to detail.
Ability to work in a fast paced and changing environment.
Ability to maintain composure in stressful situations and to manage or diffuse concerned customers.
Basic proficiency in MS Office.
Travel:
No domestic travel.
Work Schedule:
Regular call center schedule. First 60 days will be in office for training. Once training is complete, will work fully remote.
Salary Description
$18.00 hourly
Email Alert for Customer Service Representative - Fully Remote after Training jobs in , , United States
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