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Talentify.io
Little Ferry, NJ, United States
Employer Industry: Talent Experience Solutions Why Consider This Job Opportunity Starting Hourly rate of $19.25 Opportunity for growth within the organization Supportive and inclusive work culture Chance to work with innovative technology Flexible schedule with potential for night or weekend hours Customer-focused role with a positive impact on c
Job Source: Talentify.ioIdaho State Job Bank
, United States
Customer Support Representative Fully Remote USA at HireVue in Boise, Idaho, United States Job Description HireVue is the talent experience leader - accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue's text-enabl
Job Source: Idaho State Job BankWorkoo Technologies
, United States
About the job Customer Service Representative - Fully Remote Obligations And Also Obligations Work as very first factor of get in touch with to customer questions, providing thorough info on readily available services that align along with demands, helping the customer in making notified choices. Reviews customer demands and brings in recommendat
Job Source: Workoo TechnologiesECP
, United States
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new pr
Job Source: ECPrubiko.tech
, United States
Customer Support Barcelona Fully Remote **Norwegian Customer Support Agent** **We are looking for a Customer Service Agent (Norwegian-speaking) to join our Team in Spain. You will be providing customer support to our clients in the iGaming industry.** We usually respond within **three days** We are experts in the field of customer support, tailored
Job Source: rubiko.techAGIA Affinity
, United States
Job Type Full-time Description Why AGIA? AGIA Affinity is an established but growing insurance and benefits marketing partner to some of the largest and most iconic associations and organizations in the country. Our clients include many veterans organizations, and ensuring that our servicemembers have the coverages they need when they need it i
Job Source: AGIA AffinityVets Hired
, United States
About the job Technical Support Specialist- Fully Remote Job Duties: Provide support to Ting customers by phone and email Create and maintain clear, concise and accurate documentation for internal and external use Act as liaison to ensure smooth operations and service delivery to all customers and partners Identify, report, and document technical
Job Source: Vets HiredMid Oregon Credit Union
, United States
POSITION: Remote Services Representative ( Note: This is NOT a fully remote position - In person required in Bend, OR) PRIMARY FUNCTION: Provides prompt, accurate, and courteous over-the-telephone service to members while processing routine financial transactions, researching issues, and answering questions. Cross sells Mid Oregon products and
Job Source: Mid Oregon Credit Union, , United States
At AgentMethods, we provide high-quality online marketing services to insurance agents across the United States based on our unique software-as-a-service platform. As a nimble, entrepreneurial organization, we look for people interested in thinking creatively and having a say in how their work is done. We are looking for a full-time customer support representative to become part of our growing company.
We offer a flexible remote work environment with engaging and meaningful work. You will help our customers understand both how our products work and how they can use them to fulfill their business goals. Because this is a remote position, you should be self-driven and organized.
Requirements
Requirements
Support our customers through the following activities:
Onboard customers to our service through our defined onboarding process.
Answer questions related to AgentMethods' offerings and service.
Provide customer support via Zoom, phone, email, and online chat.
Respond promptly to customer inquiries.
Resolve problems by clarifying the customer's issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Direct requests and unresolved issues to the designated resource, ensuring the customer need is resolved.
Manage and update the knowledge base and related customer support documents.
Key Competencies and Abilities: Great interpersonal skills - you love working with people.
Excellent communication skills - verbal, written, and listening.
Comfortable with the basics of internet technology and small business online marketing.
Knowledge of insurance and financial services is a plus but not required.
Problem analysis and problem-solving.
Attention to detail and accuracy.
Customer service oriented.
Stress tolerant (don't worry, 99% of our customers are really nice).
Ability to thrive in a remote work environment, being self-motivated and organized.
Location
This is a 100% remote job, but you must be in the US based in one of the states listed below. Candidates not based in one of these states will not be considered. Washington
California
Utah
Iowa
New Jersey
North Carolina
Florida
Benefits This is a full-time W2 position.
Generous Health, Dental, Disability and Vision Insurance as well as 401k plan.
General hours are 9 am - 5 pm Eastern Time Monday - Friday (note that you can be located in any US time zone as long as you can work those hours).
Inclusive work environment that values diversity.
Email Alert for Customer Support Representative (Fully Remote) jobs in , , United States
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