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Selina LLC
New Orleans, LA, United States
Description Who we are Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. Responsibilities - Responsible for communi
Job Source: Selina LLCHampton Inn New Orleans French Qtr
New Orleans, LA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hampton Inn New Orleans French QtrHotel Royal
New Orleans, LA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hotel RoyalThe Higgins Hotel & Conference Center, Curio Collection by Hilton
New Orleans, LA, United States
Property Description: The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeepin
Job Source: The Higgins Hotel & Conference Center, Curio Collection by HiltonMoxy New Orleans French Quarter
New Orleans, LA, United States
InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year
Job Source: Moxy New Orleans French QuarterLa Quinta New Orleans Downtown
New Orleans, LA, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Americ
Job Source: La Quinta New Orleans DowntownBest Western Plus
Metairie, LA, United States
Summary / Job Purpose Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out.
Job Source: Best Western PlusHEI Hotels and Resorts
New Orleans, LA, United States
About Us Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel
Job Source: HEI Hotels and ResortsNew Orleans, LA, United States
Job Type
Full-time
Description
Front Desk Agent-32 hours, 4 days a week, 3pm-11pm
New Orleans, LA
We are looking for a reliable, and professional person to join our hospitality team in providing excellent customer service to our hotel guests.
Front Desk Agent must be able to perform each essential duty as listed below satisfactorily.
Essential Duties and Responsibilities (include but are not limited to)
Guest Services
Management of all aspects of guest service, including registration, information, accounting, parking, directions, and sightseeing
Monitoring of bell and valet staff activities for proper guest support and service
Management of guest requests and / or complaints with satisfactory response and resolution
Hotel Operations Verification of housekeeping activity to prepare rooms for occupancy
Working knowledge of hotel rates and promotional and/or package programs
Accurate processing of transactions pertaining to cash receipts, credits, and charges to guest accounts
Proper routing of mail, package, telephone calls, and messages
Daily logging of Front Desk Journal, Incident/Accident Reports, and any other required documentation pertaining to hotel operations
Documentation and reporting of maintenance deficiencies
Accurate processing of reservation requests and modifications
Safety and Security Working knowledge of hotel life safety systems and emergency procedures
Secure management of room key inventory
Secure management of guest information
Secure management of guest safe deposit box system
Accurate maintenance of shared cash bank
Other Responsibilities Working familiarity with hotel layout; corridors, exits, guest rooms, and storage rooms
Working familiarity with hotel room types and categories
Management of hotel lobby and front desk areas in a neat orderly fashion at all times
Completion of any request made by General Manager or Supervisor
Reasonable accommodations relating to duties or work environment may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
$13.50
Email Alert for Front Desk Agent jobs in New Orleans, LA, United States
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