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HEI Hotels and Resorts
New Orleans, LA, United States
About Us Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel
Job Source: HEI Hotels and ResortsThe Higgins Hotel & Conference Center, Curio Collection by Hilton
New Orleans, LA, United States
Property Description: The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeepin
Job Source: The Higgins Hotel & Conference Center, Curio Collection by HiltonLa Quinta New Orleans Downtown
New Orleans, LA, United States
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America
Job Source: La Quinta New Orleans DowntownHotel Royal
New Orleans, LA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hotel RoyalDauphine Orleans Hotel
New Orleans, LA, United States
Resumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing atte
Job Source: Dauphine Orleans HotelHampton Inn New Orleans St. Charles
New Orleans, LA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Hampton Inn New Orleans St. CharlesMarriott
New Orleans, LA, United States
Additional Information Free Onsite Parking and Meal, Excellent Travel and Health Benefits Job Number 24109230 Job Category Rooms & Guest Services Operations Location New Orleans Marriott Warehouse Arts District, 859 Convention Center Boulevard, New Orleans, Louisiana, United States Schedule Full-Time Located Remotely? N Relocation? N Positio
Job Source: MarriottBest Western Plus
New Orleans, LA, United States
Summary / Job Purpose Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out.
Job Source: Best Western PlusMetairie, LA, United States
Summary / Job Purpose
Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out.
Responsibilities & Job Duties
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late check outs, early check ins, special requests, and part day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check outs and handles monetary transactions,
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Requirements
Qualifications - Education, Experience, & Skills high school diploma or equivalent
Previous hotel related experience preferred
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Knowledge of proper telephone etiquette
Ability to work a flexible schedule, including weekends and holidays.
Working Conditions
Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting.
Requirements
The incumbent may have to stand for long periods of time.
Email Alert for Front Desk Agent jobs in Metairie, LA, United States
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