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Amazon
Austin
Description Are you someone who is passionate about designing and delivering innovative strategies that address equity, grow inclusion, and build a better experience for others? If so, we're looking for a leader to support our Delivery Service Partners (DSPs) as they create inclusive, engaging environments that attract a diverse pool of Delivery As
Job Source: AmazonAdvanced Micro Devices , Inc.
Austin, TX, United States
Overview: WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences the building blocks for the data center, artificial intelligence, PCs, gaming and embedded.
Job Source: Advanced Micro Devices , Inc.CBRE
Austin, TX, United States
Sr Program Manager Job ID 171278 Posted 20-Jun-2024 Service line Advisory Segment Role type Full-time Areas of Interest Consulting Location(s) Remote - US - Remote - US - United States of America **Are you ready to start an exciting career with CBRE?** **About The Role:** As a CBRE Sr Program Manager, you will manage a team responsible for facilita
Job Source: CBREAmazon
Austin
Description The On Road Staffing (ORS) team is seeking a strategic leader to serve as the DSP Experience Product Manager. This is an omni-purpose role that is cross-functionally strategic, analytical, and influential. The scope of impact spans globally across multiple geographies, requiring a thoughtful leader with the ability to exude tenacity. Th
Job Source: AmazonAmazon
Austin
Description The On Road Staffing (ORS) team is seeking a strategic leader to serve as the Sr. DSP DA Experience Product Manager. The scope of impact spans globally across multiple geographies, requiring a thoughtful and tenacious leader with the ability to influence stakeholders within and outside of ORS. This is an omni-purpose role that is cross-
Job Source: AmazonAmerican Express Global Business Travel
Austin, TX, United States
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. You will manage end-to-end, a
Job Source: American Express Global Business TravelAmerican Express Global Business Travel
Austin, TX, United States
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. You will manage end-to-end, a
Job Source: American Express Global Business TravelLogicMonitor
Austin, TX, United States
**Program Manager, Customer Experience** **Technical Support, Austin, TX, Santa Barbara, CA** LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT. We love going to work and think you should, too. **We are customer-obsessed, work as one team, and strive to be better every day**. These are our core values. So it's
Job Source: LogicMonitorAustin, TX, United States
Sr Program Manager, On Road, DA Experience Job ID: 2394255 | Amazon.com Services LLC
At Amazon, we're working to be the most customer-centric company on earth. The goal of Amazon’s Delivery Service Partner (DSP) team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of new products and services in the last mile delivery space. Come join the team and help us make history!
DSP Delivery Associates (DAs) execute millions of routes each year. As a Senior Program Manager, Driver Associate Experience, On-Road, you will lead programs related to the transporter experience and communicate the status of these programs to Director and VP audiences. This role is expected to partner with stakeholders across all of Last Mile and is well suited for a candidate that thrives in a fast paced and ambiguous environment. The Sr PM is expected to be an effective communicator and deliver a high level of judgement and discretion in decision making. This individual will leverage a background in logistics, preferably last mile, to translate operational problems into technical solutions.
Key job responsibilities
• Leverage a deep understanding for the breadth of challenges drivers face to prioritize programs and investments that will measurably improve their experience and retention
• Own end-to-end analysis and develop case studies to identify pain points related the customer experience.
• Develop cross-functional solutions to persistent, high-volume pain points through collaborative, influential relationships with Technical, Business, and Field teams
• Be comfortable asking questions and collaborating with 3P and leadership to transform ideas into action
• Structure recurring communications for senior business leaders and key stakeholders on core programs and opportunities
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
BASIC QUALIFICATIONS - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Strong proficiency in Amazon document writing (PRFAQ, White Paper, BRD)
PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Proven track record of measuring program efficacy against success criteria and validation of success through feedback mechanisms such as customer satisfaction.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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Email Alert for Sr Program Manager, On Road, DA Experience jobs in Austin, TX, United States
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