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Dave & Buster
Tempe, AZ, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterDave & Buster
Scottsdale, AZ, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterDave & Buster
Glendale, AZ, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterCCMC Community Management
Scottsdale, AZ, United States
CCMC is currently seeing a highly motivated IT Support Technician to join our team in Scottsdale, AZ! Are you ready to be part of something bigger than "help desk"? If so, we may be the place for you! As part of the CCMC IT team, you'll have the opportunity to deliver an outstanding Technology Experience to our teams. But wait, there's more! Yo
Job Source: CCMC Community ManagementHaydon Companies
Phoenix, AZ, United States
Headquartered in Phoenix, Arizona, Haydon is a family-owned business established in 1991 on a foundation of grit and long-lasting relationships. The company serves a wide scale of markets with its all-in-one construction solutions including: Building (Commercial), Heavy Civil, Pre-Construction, Landscape and Building Information Modeling. Haydon's
Job Source: Haydon CompaniesSouthwest Human Development Inc
Phoenix
Job Description Job Description A positive future for every child Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting
Job Source: Southwest Human Development IncTransact Campus
Phoenix, AZ, United States
Transact is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students' lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1
Job Source: Transact CampusDesert Diamond Casinos and Entertainment
Glendale, AZ, United States
Job Description: Position Summary: Under direct supervision of the IT Support Supervisor, provides user support, complex problem analysis and resolution, in-depth technical assistance, and training for hardware, software, network and telephone information systems. This list of duties and responsibilities is illustrative only of the tasks performe
Job Source: Desert Diamond Casinos and Entertainmentphoenix, az
Overview:
10ZiG is currently looking for self-motivated, detail orientated individuals with strong troubleshooting skills who are looking to join our existing Support team in Phoenix, Arizona. This is a hybrid working position, with 4 days in office, 1 day Work From Home with plans to review further in future.
Only local AZ candidates are being considered for this position.
Responsibilities:
As a Support Technician you will provide industry leading professional technical support to our external customers via phone, email, or remote session. This role is well suited to an IT professional, preferably with existing experience of computer hardware, operating systems and networking. You will already have experience working in a helpdesk environment and looking to specialize in the field of VDI and End User Computing.
· You will help provide technical support to our customers via phone, email, and remote assistance.
· As a member of the Technical Support team, you will ensure all customer support calls are logged via our Zendesk ticketing system and resolved in a timely manner keeping the developers, Technical Support and customers updated with the current status of the support call.
· Establish product performance and testing baselines as you put our hardware and software through its paces in rigorous testing procedures.
· Assist with the draft and editing of documentation and manuals.
· Hands On: Where required you will replicate customer issues either assisted or alone using our test and lab environments. You may also build, configure, update and troubleshoot our internal systems and thin clients.
· Gain experience as you take part in meetings and voice conferences between departments, customers, business partners and vendors.
· You will learn and gain experience on the complete 10ZiG Hardware & Software portfolio.
· You will learn and gain experience on the latest in industry standard virtual technologies such as VMware, Citrix and Microsoft AVD with which 10ZiG support.
· Assist or take on other duties as needed by the department or company as we all work together in 10ZiG’s success.
Basic Qualifications:
· Mandatory: 1+ years of experience working in an IT help desk role answering phone calls and emails
· Mandatory: Associates or Bachelors degree in IT/Computing discipline
· Optional: 1+ years working with a virtualized infrastructure in a support or administrator capacity
· Optional: CompTIA A+ or Net+ certification preferred
· Strong, proven troubleshooting and critical thinking skills
· Microsoft Office experience (Word, Outlook, and Excel); strong keyboarding speed and accuracy.
· Technical, detail orientated, responsible, organized, self-motivated, and a fast learner.
· Strong time management skills
· Ability to work as a team or independently with little or no supervision.
· Ability to explain complex issues in a simplified manner
· Ability to handle multiple tasks simultaneously
Rewards:
· Competitive starting salary
· 401K with company matching
· PPO medical, dental, vision and H.S.A
· 18 days of PTO for first year, rising to 20 days after 2 years of service
Work Location:
· In office 4 days per week, 1 day WFH.
Office address: 10ZiG Technology, 2043 W. Lone Cactus Dr., Phoenix, AZ, 85027
Job Type: Full-time
Salary: DOE
Support Technician jobs in phoenix, az
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