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[Full Time] Help Desk Associate at Modern Treasury (United States) | BEAMSTART Jobs
Help Desk Associate
Modern Treasury United States
Date Posted
08 Jul, 2022
Work Location
San Francisco, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
No experience required
Remote Work
No
Stock Options
No
Vacancies
1 available
ABOUT MODERN TREASURY
Modern Treasury builds payment operations solutions- the workflows that move money for companies. This includes initiating transactions, processing approvals, and managing the problems and challenges that inevitably crop up. Our tools automate the full cycle of money movementfrom payment initiation, through approvals, to reconciliationand are accessible through web application or API.
We believe that payment operations are at the core of every business. Were a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow. We've hit product market fit, are well funded, and are poised to define and own the payment ops category.
YOU WILL
Provide technical support to Modern Treasury employees, via messaging (Slack), video conference (Zoom), or phone calls.
Receive and resolve inbound IT Requests, submitted by Modern Treasury employees
Diagnose and troubleshoot IT hardware issues at Modern Treasury offices
Maintain accurate records of interactions with employees that are recurring user problems
Follow up with employees as needed to ensure any problems are resolved
Organize tech resources so they are easy to locate
Manage desk administration duties
Create and review IT-related knowledge base articles
Participate in the completion of IT-related projects
YOU MAY BE A FIT FOR THIS ROLE IF YOU
1+ years of similar work experience
CS, Mathematics, Statistics degree from top-tier university
Excellent written and communication skills
Have a fantastic attitude
Are a team player
Enjoy team collaboration & technical conflict resolution
EOE
Modern Treasury is committed to equal employment opportunity and does not discriminate in any employment opportunities or practices based on an individual's race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, age, national origin or ancestry (including language use restrictions and possession of a drivers license issued under California Vehicle Code section 12801.9), natural hair, physical or mental disability, political affiliation, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
About Modern Treasury
Payment operations tools for money movement.
Company Size:
51 - 250 People
Year Founded:
2018
Country:
United States
Company Status:
Actively Hiring Looking for Partners Looking for Clients Raising Funds
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Help Desk Associate jobs in San Francisco, CA, United States
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Please refresh the page and try again.
If the problem persists, please contact us with your issue.
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