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Glass Doctor®
Kent, WA, United States
We are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner. All trade services companies have things that do not go as planned but what separates the qualit
Job Source: Glass Doctor®Glass Doctor®
Kent, WA, United States
We are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner. All trade services companies have things that do not go as planned but what separates the qualit
Job Source: Glass Doctor®Proliance Surgeons, Inc.
Seattle, WA, United States
Key Duties and Responsibilities The key duties and responsibilities of the Revenue Cycle Credit Resolution Specialist include, but are not limited to: Provide outstanding customer service to patients, insurance companies, and internal stakeholders regarding refund inquiries. Address customer concerns, answer queries, and provide timely and accura
Job Source: Proliance Surgeons, Inc.Proliance Surgeons, Inc.
Seattle, WA, United States
Revenue Cycle Credit Resolution Specialist Job Category : Finance Requisition Number : REVEN002222 Apply now Posted : April 8, 2024 Full-Time Hourly Range : $18.69 USD to $24.30 USD Locations Showing 1 location Proliance Central Service Office 805 Madison St Ste 901 Seattle, WA 98104, USA Description Key Duties and Responsi
Job Source: Proliance Surgeons, Inc.Kuehne + Nagel
Seattle, WA, United States
Sea Logistics Customer Care Specialist | United States | US2058480 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join our Sea Logistics team. YOUR ROLE Reporting to the Sea Logistics Custom
Job Source: Kuehne + NagelKuehne+Nagel
Seattle, WA, United States
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join our Sea Logistics team. Your Role Reporting to the Sea Logistics Customer Care Manager you will support Customers, external & internal, by
Job Source: Kuehne+NagelCox Enterprises
Seattle, WA, United States
Mobility Fleet Operations is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service providers & proprietary fleet technology. Fleet Operations is Cox Automotive Mobility's centralized Maintenance Management division; designed fo
Job Source: Cox EnterprisesHyatt
Seattle
**Description:** Join us for an incredible opportunity to join our Front Office team as our Customer Care Specialist for the Hyatt Regency Seattle & Hyatt at Olive 8! This unique position supports two distinct Hyatt hotels in downtown Seattle, in two distinct capacities. Candidates must be excited to immerse themselves in two different brand experi
Job Source: HyattKent, WA, United States
Job Description Job Description
We are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner. All trade services companies have things that do not go as planned but what separates the quality ones from the rest is the handling of these situations.
As a Customer Care/Resolution Specialist, you will be the Point of Contact for customers and a liaison to personnel when these circumstances occur, until mutual resolve has been accomplished. You will be responsible for accelerating and achieving satisfactory resolutions and will be trained, empowered, and supported by Senior Management. To include being the lead for warranties and installations that have not been completed as expected for a multitude of reasons. These customers jobs will be treated as a top priority and require being monitored all the way through the process until successful completion.
Requirements:
Easy going and flexible personality
Strong internal and external communication
Superior listening skills
Determination to solving problems and genuine enjoyment from doing so
Ability to work under pressure and at a fast pace every day
Strong organizational skills and the ability to multi-task
Think on your feet and adjust quickly
Outstanding customer service with excellent phone presence
Highly accountable and able to keep track of many moving parts
Proficiency with Microsoft Office and the desire to master other technological tools
In addition to the requirements above, you must have the utmost confidence to manage what at times can be difficult and sometimes contentious situations.
Glass Doctor is a well-known glass company that has been serving Western Washington since 1962 and it is our #1 goal and expectation to do the right thing and fix all customer matters, in return creating the opportunity to turn them into our cheerleaders
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Email Alert for Customer Care/Resolution Specialists jobs in Kent, WA, United States
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