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Kuehne + Nagel
Seattle, WA, United States
Sea Logistics Customer Care Specialist | United States | US2058480 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join our Sea Logistics team. YOUR ROLE Reporting to the Sea Logistics Custom
Job Source: Kuehne + NagelKuehne+Nagel
Seattle
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle is looking for a new Air Logistics Customer Care Supervisor to join our Air Logistics team. **Your Role** The Customer Care team supervisor is responsible for implementing and managing the Customer Care s
Job Source: Kuehne+NagelKuehne + Nagel
Seattle, WA, United States
Air Logistics Customer Care Supervisor |United States | US2068582 Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle is looking for a new Air Logistics Customer Care Supervisor to join our Air Logistics team. YOUR ROLE The Customer Care team supervisor
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Job Source: RXOSeattle, WA, United States
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle, Washington site is looking for a new Customer Care Specialist to join our Sea Logistics team.
Your Role
Reporting to the Sea Logistics Customer Care Manager you will support Customers, external & internal, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customer’s requests & concerns. They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled.
Your Responsibilities
You will adhere to Kuehne+Nagel policies and procedures. Ensuring that all work is carried out to pre-set service levels.
Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.
You will maximize profitability on all files handled, being cost conscious at all times.
Perform credit checks on all files according to Kuehne + Nagel policy and escalate irregularities where appropriate.
Ensure all filing, both physical and electronic, is done regularly and accurately.
Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times.
Ensure that all actions are recorded on the job files.
Your Skills and Experiences
2 years’ relevant experience in Sea Logistics.
Good working knowledge of domestic and international geography including countries, major cities, seaport.
Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements.
Strong verbal and written communication skills; and PC skills.
English
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.
Email Alert for Sea Logistics Customer Care Specialist jobs in Seattle, WA, United States
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