Market Development Representative

Chicago, IL, United States

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell DocuSign's product offerings.

This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company.

This position is an individual contributor role reporting to the Manager, MDR.

Responsibility

Make outbound calls to prospects who reside in one of DocuSign's core vertical markets, offering tailored solutions to solve and improve business process problems

Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticals

Use CRM strategically to record information and identify further opportunities in your assigned territory

Work closely with marketing to create email and LinkedIn campaigns to increase company and personal brand awareness

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic BA/BS degree or equivalent sales related experience

1+ year of experience in a client or customer facing role

Preferred Prior experience in the SaaS industry

Driven, enthusiastic and hard-working nature

Ability to form strong business relationships

Excellent verbal and written communication skills

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

Illinois: $20.77/hour - $27.01/hour

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at [email protected].

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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