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Atica Global Inc
Dallas, TX, United States
Atica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow their annual revenues and stay competitive in a hyper-competitive mar
Job Source: Atica Global IncAllegro MicroSystems
Richardson, TX, United States
The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advance
Job Source: Allegro MicroSystemsKuraray America, Inc.
Dallas, TX, United States
How would you foster strong and trustworthy relationships with our valued customers to drive sustained growth? Keepit is looking for a Customer Success Manager to join our Customer Success team in Dallas, US. We are growing fast as a company, and we are set on using our momentum to bring our SaaS cloud-based backup services to a global audience
Job Source: Kuraray America, Inc.SADA
Dallas, TX, United States
Join SADA as a Customer Success Manager Your Mission As a Customer Success Manager at SADA, you are a team leader who can align with our Google customer base at the executive level (CIOs, Dir of IT) to gain insights on the technology we sell while captivating audiences for renewals/upsells, hence a Unifier. The Customer Success Manager will need
Job Source: SADAKuraray America, Inc.
Irving, TX, United States
Job Title Customer Success Manager Summary of the role: The Amadeus Customer Success Manager empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. CSMs aim to bring in more expertise to support our customer business expans
Job Source: Kuraray America, Inc.Apixio
Dallas, TX, United States
Who We Are At the intersection of health plans and providers, Apixio and ClaimLogiq are creating a leading Connected Care platform to minimize reimbursement inaccuracies and high-quality patient care so they can thrive as the industry moves toward value-based reimbursement models.The combination brings together healthcare expertise, AI/machine lear
Job Source: ApixioMoney Fit by DRS
Dallas, TX, United States
Schedule : Full-time, 5 days a week, Monday to Friday, 9:00 am - 6:00 pm Location: Must be located in Dallas within commuting distance to our office Company Overview: Craftable is a restaurant management platform founded in 2015 by Silicon Valley tech experts partnered with hospitality industry veterans. Our goal is to united businesses with our b
Job Source: Money Fit by DRSOpenGov
Plano, TX, United States
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to owners open their doors faster, ensuring our are accounted for,
Job Source: OpenGovDallas, TX, United States
Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutionary mixture of cloud and semiconductor technology is being used by some of the world’s largest consumer, retail, food and pharmaceutical companies to change the way we make, distribute, sell, use and recycle products.
Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm and PepsiCo.
We are growing fast and need people that want to be part of the journey, commercializing Sensing as a Service and enabling “Intelligence for Everyday Things”.
As a Customer Success Manager, you’ll play a pivotal role with our customers. You will own the customer relationship ensuring that customers experience delight in all their interactions with our teams. You will oversee their success from initial deployment, delivery and onboarding, to continuously expanding the value they get from the technology, by deeply understanding their business problems and offering relevant solutions. Additionally, you will act as the voice of the customer in internal discussions with technical experts, product and solution teams, to ensure success all along the customer journey, while informing our development roadmap.
Responsibilities:
Participate in pre-sales activities to ensure a smooth onboarding transition of new customers
Manage customer success and ensure customers realize the full value of the Wiliot technology
Drive product adoption and ongoing use of Wiliot, while delivering and maintaining customer delight
Evaluate and implement methods to generate revenue from Customer Success through up-sells and renewals
Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing
Become an expert on the Wiliot enabled solutions, while keeping up with industry trends in a specific vertical (Food, Life Science, Retail and/or Logistics)
Function as the voice of the customer and provide internal feedback on how Wiliot can better serve our customers.
10-30% travel
Requirements:
3+ years of experience in Customer Success, Client Services, Solution Sales or related customer-facing position in the
3+ years of experience in the IoT space (Internet of Things), or other technology space operating across physical, digital and cloud boundaries
Experience with Radio technologies (Bluetooth a plus)
Familiarity with specific industry segments and their challenges: Food, Life Science, Retail or Logistics
Experience working with remote teams
Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
Ability to collaborate across the organization and with external stakeholders
Demonstrated desire for continuous learning and improvement
Enthusiastic and creative attitude with the ability to inspire others
Excellent communication and presentation skills
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Customer Success Manager jobs in Dallas, TX, United States
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