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SourcePro Search
San Francisco, CA, United States
SourcePro Search has a fantastic opportunity for an experienced Desktop Support Analyst with our large law firm client. This position is based in San Francisco and will require you to travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will be responsible for providing technical phone support for the business and for end
Job Source: SourcePro SearchAirswift
Hercules, CA, United States
Our client, a major player in the Oil & Gas sector, has partnered with Airswift to recruit an experienced IT Support professional for a dynamic 12-month W2 Contract in Rodeo, CA. This role is pivotal in providing comprehensive IT technical support to refinery staff and remote sites, ensuring seamless operation and maintenance of critical IT systems
Job Source: AirswiftRose International
Oakland, CA, United States
Date Posted: 06/25/2024 Hiring Organization: Rose International Position Number: 466441 Job Title: Senior Information Technology Business Analyst Job Location: Oakland, CA, USA, 94612 Work Model: Hybrid Shift: Onsite needed 1-2 times/month Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate($): 60.00 Max Hourly Rate($): 68
Job Source: Rose InternationalMotion Recruitment
San Francisco, CA, United States
Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly,
Job Source: Motion RecruitmentMotion Recruitment
San Francisco, CA, United States
Desktop Support -San Francisco based with travel to Palo Alto Summary The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly,
Job Source: Motion RecruitmentBest Buy
San Rafael, CA, United States
As a Microsoft Expert, you’ll work in one of our retail stores to provide customers with complete solutions across the Microsoft brand. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll demonstrate, promote and sell a variety of Microsoft products across categories to ensure customers' needs are fully met.
Job Source: Best BuyPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupOakland, CA, United States
Overview:
Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This Client is a holding company that primarily operates through Gas and Electric Company subsidiary. The subsidiary provides natural gas and electric service to residential and business clients. It also offers building and construction programs, energy efficiency financing, electric vehicle charge networks, wireless solutions, battery storage systems, etc. This Client is an AA/EEO employer that actively pursues and hires a diverse workforce.
Job Title: Expert IT Business Analyst
Location: Oakland, CA, 94612
Duration: 24 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
TOP THINGS : CC&B knowledge
SQL
Communication
Department Overview The IT Meter to Cash Application Development team is responsible for software development and implementation of new functionality within the Customer Care and Billing system and its Direct Interfaces. This team works closely with the IT business analyst team to assure delivery of products and services that are top quality.
Position Summary We are looking for an Expert Level IT applications design analyst in Customer Information team who can be a quick learner, thorough, organized, flexible to adapt in fast paced and dynamic environments. The analyst is mainly responsible for analyzing business requirements and developing function requirement and functional design documents. In addition, the analyst is responsible for analyzing O&M and project defects to determine business/technical impact and providing recommendation on fixing the defects.
This client is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.
Job Responsibilities Work with business organizations to guide/provide input regarding enhancement feasibility
Using business process knowledge, proactively look for opportunities for system enhancements
Evaluate and provide input to business needs and requirements
Prepare estimates for customer requests
Prepare preliminary mockups and designs
Project: Analyze/assemble Functional/non-Functional requirements
Provide technical expertise and assistance in designing, testing and developing applications
Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems
Prepare final functional requirement and functional design document
Conduct walkthrough of deliverables with business and IT Stakeholders and obtain approval/signoff
Provide Subject Matter Expert support to developers and testers
Work with business to document and analyze project change controls
Support stabilization of deployed code
Maintenance: Troubleshoot potential system issues to determine if there is a defect
Analyze production defects, identify business and system impacts and quantify problems
Contribute to defect troubleshooting and solution design
Assist business and technical teams with ad hoc requests
Provide functional expertise to clients for resolving business issues
Qualifications Bachelors Degree in Computer Science or job-related discipline or equivalent experience
7 years experience in analyzing, designing and developing functional requirements, functional design, UX/UI design
Experience as Project Manager, high complexity
Desired: Utility industry experience, job-related
Experience with CC&B Application
Oracle Utility C2M certified
Minimum 5 years of experience with Oracle CC&B applications, and data modeling
Working knowledge of relational databases (SQL experience)
Working knowledge of UML
Be able to work independently but within the framework of the team and product
Be able to work well within a team setting
Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement
Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio
Excellent verbal and written communication skills
Working knowledge of Salesforce CRM application and data model
Experience dealing with Call Center and/or Back Office centric business
Understanding of database/schema architecture
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Email Alert for Expert IT Business Analyst jobs in Oakland, CA, United States
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