Information Technology Strategic Business Partner - Marketing, Sales & Service
Indianapolis, IN, United States
JOIN THE TEAM THAT’S POWERING PROGRESS
Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.
Learn more about this role and how you can begin driving your career forward!
Job Title:
Information Technology Strategic Business Partner - Marketing, Sales & Service
Pay Grade:
T4
Job Description:
Join the team that’s powering progress
Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.
What powers us? Our employees. From the first person hired by James Allison in 1915 to the thous ands across the world who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.
This is an exciting opportunity in Indianapolis, IN for an Information Technology Business Partner supporting the Global Marketing, Sales, and Service Organization .
Learn more about this role and how you can begin driv ing your career forward!
The IT Strategic Business Partner is the digital transformation champion for the Global Marketing, Sales, and Service department and engages with the function to develop business technology strategy by assessing business needs and proactively identifying technology solutions to enable the business strategy and enhance the efficiency of the department as well as the company. They provide highly valued strategic consulting level support, guidance through key IT initiatives, and quality solutions to meet the needs of the department and the company.
The IT Business Partner (ITBP) for Marketing, Sales & Service (MSS) has the overall responsibility to serve as the strategic interface with the MSS business function for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management within a manufacturing organization . The ITBP serves as the business relationship link between the business function and IT. They provide highly valued strategic consulting level support, guidance through key IT initiatives and quality solutions to meet the needs of their functional clients.
The IT Business Partner (ITBP) communicates decisions, priorities, and relevant project information to appropriate levels of staff regarding the MSS demands, Products, programs, projects, and initiatives in collaboration with the EPMO . They proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of the function . They also partner with business leadership, Product Owners, and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria (e.g., return on investment, productivity, compliance) .
Functional Advocate
Understand business strategies and advocate s for delivery of efficient and appropriate solutions to achieve business objectives and goals.
Ensures alignment between MSS roadmaps and IT technical roadmaps.
Manage the relationship with MSS and a ctive engagement with functional leadership .
Establishes themselves as a strategic partner with MSS .
Primary point of contact between IT and the MSS for new demands and acts as an e scalation point .
Engages cross-functional IS&S team members from Product Teams, Project Teams , IT Operations and/ or IT Security based on the need.
Educates functional stakeholder s on IT services and capabilities and provides strategy solutions and platforms to unify services.
Manage Demand for IT Services
Business v alue Identification & realization .
Works collaboratively MSS to define the business case and associated total cost of ownership that supports the identified business outcome.
MSS b usiness p lan & r oadmap a lignment that are then represented during p ortfolio formation.
Advocate for MSS priorities with IT Steering Group
Work with MSS to collaboratively define, evaluate, and prioritize demand for new or changed IT services.
Innovation & Explor ation
Works with the MSS to explore new capabilities and technologies that could deliver differentiated value.
Serves as an innovative thought leader working collaboratively with the business function and IT.
Educates the business on the value of information technology.
Servicing
Ensure products & services for the function are fit for purpose (utility) and fit for use (warranty)
Works with product teams and service teams to ensure the appropriate service levels are understood and obtained.
Market s IT s ervices and s olutions to the business function
Capture and analyze business feedback on the value of IT services.
Identify improvements and successes and based on customer satisfaction patterns.
Value Delivery & Realization
Work collaboratively with MSS to ensure the full value of products and services are realized throughout their lifecycle.
Ensures that there are metrics and monitor ing capabilities in place for new products and services to minimize value leakage and to ensure that the value delivered matches expectations .
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please co ntact us at 317-242-5000.
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmiss ion will not solicit money or banking information from applicants.
Primary Location:
Indianapolis, IN
Additional Locations:
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [email protected] .
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense.
Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.
Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.
Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
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