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Sam's Club
Cornelius, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
China Grove, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Mooresville, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSecuritas Electronic Security Inc
Concord, NC, United States
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience
Job Source: Securitas Electronic Security IncFamily Dollar
Concord, NC, United States
Family Dollar - 306 QUEENS DR. SW [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarPizza Hut
Rockwell, NC, United States
What's on the menu: * Daily Pay! * Opportunity to advance quickly- we will train you! * Food Discounts * Flexible Hours * Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtpizzahu
Job Source: Pizza HutCarolina Precision Technologies
Mooresville, NC, United States
Job Type Full-time Description Carolina Precision Technologies (CPT) is seeking a Customer Service Representative to oversee all aspects of sales for Carolina Precision Technologies. As a Customer Service Representative within our team the right candidate must have working knowledge of manufacturing especially in a machine shop environment. The
Job Source: Carolina Precision TechnologiesIAA
Concord, NC, United States
Here at IAA, an RB Global, Inc. company, (IAA) excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person
Job Source: IAAMooresville, NC, United States
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd shift schedule which could include holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
Answers the multi-line telephone system
Ensures confidentiality of customer information at all times
Minimum Requirements
High School Diploma required, some college Preferred
1-3 years' work experience
Type 30 + words a minute
Must be able to prioritize and multi task
Must be able to follow written and verbal instructions
Ability to perform duties with a high degree of urgency and accuracy
Good interpersonal communication and organizational skills
A positive attitude of teamwork and continuous improvement
Candidates must complete a pre-hire assessment for typing
Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator
Securitas offers comprehensive benefits including:
Alarm Monitoring Operator Pay Progression Program
Opportunity for annual merit pay increases
Paid company training
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Email Alert for Customer Service Representative jobs in Mooresville, NC, United States
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