SR. CONTAINER PLATFORM ENGINEER

Bedford, MA, United States

Job Description

JOB SUMMARY: This position encompasses operational support and systems engineering disciplines. The operations side includes the normal day to day tasks associated with a support role including troubleshooting issues, systems lifecycle maintenance, and participation in the on-call rotation. The engineering side is primarily designing and implementing Infrastructure As Code (IAC) and Kubernetes (k8s) based solutions for a variety of MPI teams. Tying these together is the dedication to identifying, documenting, and automating processes be they technical or business with the goal of making IT and Container support increasingly reliable and more efficient.

JOB ROLES AND RESPONSIBILITIES:

1. Identify, document, and automate business and technical tasks for internal and external teams using tools appropriate for the scenario which can include 3rd generation programming languages and automated configuration/deployment tools.

2. Manage priorities to ensure all team, customer, and business objectives are met on time and within budget.

3. Identify departmental needs and make suggestions regarding technical direction, future upgrades and technologies and identify automation opportunities when applicable.

4. Complies and assures compliance with all relevant governmental regulations and company policies.

5. Assist with generation and maintenance of all documentation and processes related to systems operations, maintenance, and audits.

6. Collaborates on and facilitates the adoption of containerized applications, Kubernetes, and DevSecOps culture.

7. Assists with the maintenance of vendor support contracts to ensure system availability and in support of corporate security policies and audit requirements.

8. Analyze users' needs, respond to customer service requests and provide production support coverage.

9. Collaborate, coordinate, and communicate across disciplines and departments.

10. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk and Privileged Role.

11. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: The incumbent works under minimal supervision and exercises discretion when making decisions related to job responsibilities. Work requires a broad range of knowledge gained through experience, work is varied and complex, and requires independent judgment to identify issues, trends problems, and recommend action plans, evaluate results, and present to management in a timely manner. The incumbent works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decision and taking action

Requirements

JOB REQUIREMENTS (Education, Experience, and Training):

* Bachelor's degree preferred with an emphasis in Computer Science and Management and/or minimum of 5 years' experience

* Must excel in coordination of problem resolution and keeping management and business units informed.

* Must work well under pressure and changing priorities.

* Ability to maximize the use of the available technology, welcome new technology, and stay abreast of the latest technologies.

* Experience with Kubernetes Cluster Orchestration Support required.

* Experience with Rancher required.

* Experience with the Lifecyle Management of Kubernetes Clusters which includes Upgrades and Implementation of Best Practices is required.

* Experience with Kubernetes Cluster Optimization and Performance Tuning required.

* Experience with Service Mesh (Istio, Linkerd, etc.) preferred.

* Exposure to API Gateways (Kong) will be a benefit.

* Experience with Azure AKS required.

* Experience / Certification for skills related to Azure Cloud are preferred but not required.

* Experience with Observability Tools such as Grafana, Prometheus, Elastic Stack, Open-Source Tracing Tools are a benefit.

* Experience with Troubleshooting Kubernetes Issues related to resources deployed on the cluster, Network issues, and CICD pipeline is a requirement.

* Experience with Networking Stack TCP/IP and Kubernetes Cloud Load Balancers is a requirement.

* Experience with Container Security and DevSecOps Practices will be a benefit.

* Experience with Redhat Enterprise Linux or an OEM variant required. Experience with additional UNIX/Linux operating systems will be a benefit.

* Experience with Developing Infrastructure As Code (IAC) and related pipeline strategy using Ansible, Terraform, GitHub Actions, or Azure DevOps is a nice to have.

* Experience with automated configuration management and automated deployment tools are required.

* Proven capability in a 3rd generation programming language such as Perl, python, or go.

* Experience with containerization technologies including docker and Kubernetes are required.

* Proven ability to identify, document, and automate technical and business processes.

* Communication (verbal, written and listening), collaborative, leadership, mentoring, organization, technical, interpersonal, time management and problem solving skills

* Ability to manage and lead resources to maximize the use of the available technology, welcome new technology, and stay abreast of the latest technologies

* Ability and availability to work an "on-call" support schedule as required.

* Ability to work independently as well within a team and with client users

* Ability to manage resources to understand and apply a wide range of technologies.

COMPENSATION

The salary range for this position is $100K to $145K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

Medical, dental and vision coverage with low deductible copay

Life insurance

Short and long-term disability

401(k) + match

Generous Paid Time Off

Paid company holidays

Tuition reimbursement

Flexible Spending Account

Employee Assistance Program

Summer Hours

EEO STATEMENT

MultiPlan is an Equal Opportunity Employerand complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, pleaseclick here .