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Extremity Care
San Antonio
Job Description Job Description Salary: $85,000.00 Purpose: The Donor Services Manager is responsible for managing the HCT/P donor eligibility review process. Duties & Responsibilities: Develop and maintain professional working relationships with recovery/acquisition agencies. Manage performance feedback with recovery/acquisition agencies. Ma
Job Source: Extremity CareGlobus Medical, Inc.
San Antonio, TX, United States
Bone Bank Allografts (BBA), part of Globus Medical Inc., a leading musculoskeletal solutions company, was founded in response to a growing need for allograft tissue that has led to more than 1,000,000 successful transplantations around the world. Providing a wide range of surgical allograft options from traditional bone and soft tissues to special
Job Source: Globus Medical, Inc.Extremity Care
San Antonio, TX, United States
Job Description Job Description Salary: $85,000.00 Purpose: The Donor Services Manager is responsible for managing the HCT/P donor eligibility review process. Duties & Responsibilities: Develop and maintain professional working relationships with recovery/acquisition agencies. Manage performance feedback with recovery/acquisition agencies. Ma
Job Source: Extremity CareCSL
San Antonio, TX, United States
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the pro
Job Source: CSLCSL Plasma
San Antonio
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Job Source: CSL PlasmaNavytimes
San Antonio, TX, United States
Customer Service - Donor Support Technician At a glance Location: US-TX-San Antonio Posted: 02/08/2022 Closing: 03/07/2022 Degree: High School Type: Full-Time Experience: Not Specified Job description **Job Description** **Job Description Summary** Responsible for
Job Source: NavytimesBioBridge Global
San Antonio
South Texas Blood & Tissue is an AABB-accredited blood bank. It operates nine donor centers in South Texas, distributing blood, plasma, platelets, and other components to regional hospitals and emergency first responders. It also provides starting materials to therapeutic developers, and clinical research services. Its apheresis center received FAC
Job Source: BioBridge GlobalBioBridge Global
San Antonio
Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 com
Job Source: BioBridge GlobalSan Antonio
Job Description Job Description Classification: Non-Exempt
Reports to: Call Center Manager
Job overview:
A CSR is responsible for successfully petitioning donations for resalable clothing and household items by conducting outbound phone contacts in a professional and courteous manner. A CSR is accountable for successfully achieving campaign Key Performance Indicators (KPI) (i.e. Average Leads/hr., Average Pick-up Percentage, Cancel Rate Percentage) and for creating a high level of customer satisfaction.
Responsibilities and duties:
Be observant to any and all safety concerns surrounding your work area.
Communicates and models charity standards for customer service.
Assures compliance with established operating policies and procedures and Employee Handbook.
Maintain a professional demeanor while scheduling donation pickup appointments in a timely manner.
Sustain a focus of achieving an exceptional call experience for the donor or potential donor.
Provide accurate information in a positive manner when answering questions and/or addressing customer concerns.
Effectively interact with co-workers in promoting a professional and friendly work environment with a sense of teamwork.
Following the proper chain of command and in a timely manner accurately communicate any issues and/or important information which might affect the effective operation of the business or the integrity of the foundation.
Accurately complete and submit all required documentation in a timely manner
Conduct follow-up calls to donors verifying pickup schedule and that all pertinent information has been entered accurately.
Qualifications:
Ability to concentrate and pay close attention to detail.
Must be comfortable in a high activity multi-task environment with a sense of urgency.
Must have excellent verbal and written communication skills.
Must enjoy working within a team environment.
Must be able to maintain a friendly attitude towards both customers and co-workers.
Aptitude with computer programs
Education and Experience:
High school diploma or equivalent; a combination of education and experience that yields the required knowledge, skills and abilities.
High level of diplomacy and interpersonal skills.
Donor Service Representative jobs in San Antonio
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