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One Fit Stop (Australia) Pty Ltd
Delaware, OH, United States
About OneFitStop OneFitStop empowers premier fitness facilities to build efficient and powerful business operations through superior technology and remarkable experiences. The OneFitStop FitStack Solution is a turnkey solution for fitness facilities powering boutique and big-box (gym) operations globally. The OneFitStop technology services th
Job Source: One Fit Stop (Australia) Pty LtdQuadient
Columbus, OH, United States
Connect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day
Job Source: QuadientQuadient
Columbus
**Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every
Job Source: QuadientEcisolutions
Columbus, OH, United States
Posted Friday, January 5, 2024 at 5:00 AM For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutio
Job Source: EcisolutionsTaylor Corporation
Columbus, OH, United States
Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - w
Job Source: Taylor CorporationAccenture
Columbus, OH, United States
A global professional services organization, which includes being avital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group’s platform-led approach unites the industry and t
Job Source: AccentureLHH Recruitment Solutions
Columbus, OH, United States
Oracle Implementation Specialist Location: Eastgate, Ohio (Eastside of Cincinnati) Salary: $45,000 - $55,000 Job Type: Full-time, In-office (Monday to Friday) LHH is seeking an experienced Oracle Implementation Specialist for our client in East Gate, Ohio. The ideal candidate will have a proven track record in Oracle implementation and a str
Job Source: LHH Recruitment SolutionsAccenture
Columbus, OH, United States
Job Description We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group’s platform-led approa
Job Source: AccentureColumbus, OH, United States
About OneFitStop
OneFitStop empowers premier fitness facilities to build efficient and powerful business operations through superior technology and remarkable experiences.
The OneFitStop FitStack Solution is a turnkey solution for fitness facilities powering boutique and big-box (gym) operations globally. The OneFitStop technology services the day-to-day operations of a fitness business: Membership Management, Access Control, Class Scheduling, Member Mobile and Web Experiences, Point of Sale, Corporate Reporting and more.
About the Solution Implementation Specialist position
We are looking for a qualified Solution Implementation Specialist to join our team. You will provide Implementation support to sales representatives and respond to customer queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to manage timeline and delivery metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth customer onboarding operations.
Solution Implementation Support Specialist responsibilities are:
Initiating and coordinating the project delivery to the agreed timeline
Coordinating and delivering solution training to the customer project team
Assisting in resolving customer complaints/disputes
Providing information/data to the Sales and Operations management teams
Monitoring onboarding delivery performance
Keeping a record of project issues and their timely resolution
Communicating with Customer Success manager about onboarding procedures and ways to improve it
Being aware of new solution updates
Capturing and tracking customer feature enhancement requests
Solution Implementation Support Specialist requirements are:
Experience as a Sales Support Specialist/Associate
Familiar with ERP and CRM Configuration Options and MS Office programs
Good customer service skills
Superb communication skills
Able to multitask across multiple customer projects
Good team player
BA/BSc or Assoc degree in Marketing, Business or related field
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Email Alert for Solution Implementation Specialist jobs in Columbus, OH, United States
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