Associate Director, Program Management

Dallas, TX, United States

RAPP Dallas is looking for an Associate Director, Program Management to join our award-winning Program Management team. WHO WE ARE:

RAPP is a global, next-generation precision marketing agency, harnessing data, creativity, technology, and empathy to drive client growth at scale. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.

HOW WE DO IT:

At RAPP we are focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

You will be the day-to-day manager of the client relationship; a brand champion, an agency facilitator, and a trusted partner to both clients and your team. You are an advisor and partner and build relationships with the client at the marketing/category director levels. You have developed a keen ability for managing client based multi-discipline projects across the agency matrix, cross-holding company partners, and external agency partners. Alongwith your supervisor, you will steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, and team management. You have natural curiosity, and are motivated by driving excellent results, time and time again.

YOUR RESPONSIBILITIES

Drive the planning and execution of a simultaneous integrated projects

Leads project direction collaborating with cross-functional teams to define and re-define project specifications (goals, budget, schedule, and scope)

Collaborates with disciplines across the agency to deliver world-class work and meet client objectives

Lead and mentor Project Managers and Sr. Project Managers

Author and review program SOW’s and estimate documentation

Maintain responsibility for development and management of timelines, quality and profit margins related to agency deliverables

Resolve critical timeline issues and implications

Build strong working relationships with internal team(s) as external partners and vendors

Oversee internal account-related meetings including weekly producer/account status meetings, internal reviews, etc.

Direct resource management against deliverables ensuring alignment against work and required times throughout the project lifecycle

Lead financial management and budget tracking; manage and own project financials

Risk management, proactively mitigating risks and comfortable driving solutions to adapt to changes from inception or project to delivery

Drive project measurement, reporting and analysis

Evaluate and optimize production workflows and processes

Proficient with programs such as Visio, Excel, PPT and MS Project

Experience with project management/workflow tools such as Workfront and Jira

Project documentation samples are required (SOW and Project Plan)

SKILLS/EXPERIENCE

7-9 years of industry experience producing and project management at a media, entertainment or creative brand and/or interactive advertising agency

Working knowledge & understanding of web technologies, including HTML, DHTML, content management systems and deployment platforms, etc.

Direct Marketing and CRM experience an advantage

Possess an established track record of successful accomplishment with clients / teams

Excellent documentation and presentation development, such as financial reports, proposals, roadmaps and workflows

Strong communication and presentations skills - capable of presenting solutions in a clear, logical manner

EDUCATION REQUIREMENTS

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com . A reasonable estimate of the salary for this role, at the time of posting, is $97,000 - $117,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Do you currently work for an Omnicom agency?  *

Are you authorized to work in the USA?  *

Will you now or in the future require the company to sponsor your employment visa status (E.g. H1B status)?  *

I certify that the answers given herein are true and complete to the best of my knowledge. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at will” nature, which means the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such a change is specifically acknowledged in writing by an authorized executive of this organization. I understand that as part of the offer process I will be subject to a background check that will include but is not limited to a criminal background check. In the event of employment, I understand that false or misleading information given I my application or interview (s) may result in discharge. I understand, also, that I am required to abide by all rules and regulations of the Employer.  *

What Makes you Fiercely Individual? At RAPP, we celebrate and honor the fierce individuality of our people. That's why we are working hard to ensure our RAPP community represents the vibrant, diverse world around us. Part of that work includes understanding things like:

Who expresses interest in our open roles?

Of those who express interest, who then joins our agency?

Of those who join our ranks, who stays with us for 2+ years?

Answering these questions gives us insight into what's working and what isn't when it comes to our DE&I goals. Your responses to the below questions aren't required, but will greatly support us gaining a better understanding of the applicant-to-employee journey. Any information you provide will remain anonymous and will not in any way impact whether you move forward in our process. Thank you!

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Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in RAPP’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in RAPP’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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