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VP of In-Field Operations

Jessup, MD, United States

Job Title

Vice President – In Field Operations

Company Overview

Our company is a leading provider of swim lessons and water safety education for children and adults. We operate a chain of 150+ company-owned and franchised swim schools across the United States. Streamline Brands operates under multiple banners, including SafeSplash, Saf-T-Swim, Swim Labs, AquaKids, Miller, Ripples, Swimtastic.

Streamline Brands is a portfolio company of Youth Enrichment Brands, the nation’s leading youth activities platform, offering camps, leagues, and classes to over 800,000 children annually. Streamline Brands is a high-growth company that is expanding organically and through acquisition.

Job Summary

As Vice President of In Field Operations, you will be responsible for the overall leadership and management of our company owned schools and support for our franchised locations. You will provide strategic direction, drive revenue growth, and ensure operational excellence across all locations. You will work closely with the Executive Leadership team to develop and implement business strategies that achieve financial targets, improve customer satisfaction, and drive employee engagement and retention.

Responsibilities Develop and implement strategic plans to achieve financial targets, improve customer satisfaction, and drive employee engagement and retention.

Lead cross-functional teams to achieve organizational objectives and deliver results.

Develop and maintain strong relationships with key stakeholders, including customers, employees, and vendors.

Ensure compliance with all regulatory requirements, including health and safety standards.

Drive revenue growth through effective sales and marketing strategies, pricing optimization, and new product development.

Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve business goals.

Recruit, train, and develop high-performing teams across all swim school locations.

Manage budgets and financial performance for the Eastern region, including revenue, expenses, and profitability.

Qualifications Proven track record of achieving financial targets, improving customer satisfaction, and driving employee engagement and retention.

Experience overseeing a region of 20+ unites (e.g., schools, stores, restaurants)

Abstract and critical strategic thinking

Demonstrated ability to lead and develop high-performing teams.

Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders.

Minimum of 7 years of experience in a senior leadership role, preferably in the service or youth industry.

Bachelor’s degree in business administration, marketing, or a related field; MBA preferred.

Knowledge of service and youth industry is preferred.

Passion and experience with swim school is a plus.

We offer a competitive salary and benefits package, including healthcare, dental, and vision insurance, 401(k) with matching contributions, and paid time off. If you are a results-driven leader with a passion for education and customer service, we encourage you to apply for this exciting opportunity.

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