Customer Success Manager
Portland, OR, United States
ToolBelt, the fastest growing construction tech platform, is seeking top Customer Success talent!
We are looking for a confident, well-spoken problem solver to join our elite Customer Success team as we bring our Web App to Market! Are you passionate about delivering value to customers?
This full-time remote Customer Success position will play a fundamental role in achieving our team's ambitious growth goals in 2021. Join the construction industry’s fast-growing technology company!
Ideal candidates will possess the following:
Impeccable customer services skills
Ability to execute Onboarding and Implementation of new customers
Saas, Construction, B2B, or customer success experience a plus
Knowledge of best practices in customer service and user retention
Proficient use of sales CRM (HubSpot), Google Suite and Microsoft products
Strong written and verbal communication skills
Comfortable making 50-70 outbound calls per day
Strong aptitude for technical problem solving
Minimum of 2 years prior sales or customer service skills
4 Year Degree
Startup Experience a plus
Benefits include :
Huge growth opportunities within the ToolBelt organization
Stock Options
Serve as an ambassador for a technology product that is redefining the residential contracting industry
15 Days PTO, 8 Paid Holidays
50% employer health plan coverage
Vision and Dental
Quarterly Bonuses Available
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