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Customer Success Manager

Portland, OR, United States

ToolBelt, the fastest growing construction tech platform, is seeking top Customer Success talent!

We are looking for a confident, well-spoken problem solver to join our elite Customer Success team as we bring our Web App to Market! Are you passionate about delivering value to customers?

This full-time remote Customer Success position will play a fundamental role in achieving our team's ambitious growth goals in 2021. Join the construction industry’s fast-growing technology company!

Ideal candidates will possess the following:

Impeccable customer services skills

Ability to execute Onboarding and Implementation of new customers

Saas, Construction, B2B, or customer success experience a plus

Knowledge of best practices in customer service and user retention

Proficient use of sales CRM (HubSpot), Google Suite and Microsoft products

Strong written and verbal communication skills

Comfortable making 50-70 outbound calls per day

Strong aptitude for technical problem solving

Minimum of 2 years prior sales or customer service skills

4 Year Degree

Startup Experience a plus

Benefits include :

Huge growth opportunities within the ToolBelt organization

Stock Options

Serve as an ambassador for a technology product that is redefining the residential contracting industry

15 Days PTO, 8 Paid Holidays

50% employer health plan coverage

Vision and Dental

Quarterly Bonuses Available

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Customer Success Manager jobs in Portland, OR, United States

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