Business Solutions Lead
Lombard, IL, United States
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This Position Is Responsible For Facilitating The Optimization Of Business Process Changes In Alignment With Corporate Strategy, Business Objectives, And Customer Expectations. Responsibilities Include Documenting Current State Processes, Analyzing Gaps, Designing Future State Processes, And Developing Process Performance Metrics, In Collaboration With The Business And It. Additionally, This Position Will Be Supporting Change Management Activities, Researching Best Practices, And Championing The Organization*S Commitment To Process Optimization.
Bachelor's degree plus 6 years of experience, or 10 years of experience in process improvement, change management, business transformation, or similar role
Experience leading or managing cross-functional business transformation initiatives
Proficient in value stream mapping, root cause analysis, and waste identification
Six Sigma Green Belt or equivalent experience with Lean, DMAIC, and other tools
Experience applying Change Management principles and methodologies
Ability to influence outcomes and shape work without ownership or control
Strong project management skills and experience in agile delivery
Analytical abilities, including basic data analysis
Advanced proficiency in Microsoft PowerPoint, Excel, and Visio
Preferred Job Qualifications: Six Sigma Black Belt or Master Black Belt
PMP certification
Prosci or CCMP certification
Experience with Minitab or other statistical analysis software
Insurance industry experience
THIS IS A FLEX ROLE WORKING 3 DAYS IN OFFICE 2 DAYS FROM HOME
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HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.