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Service Engineer Springfield, MA

Springfield, MA, United States

Job Requisition ID#: 716A

MP Systems designs rugged, dependable high pressure coolant systems, chillers, coolant filtration systems, and accessories for machine tools. Our products are designed to minimize downtime and maximize tool life. We offer solutions that help manufacturers maximize the most sophisticated machine tools available. We work closely with customers to fully understand their challenges and develop the most suitable solutions.

Do you have a natural curiosity and passion for how things work? Have you always been in interested in working in a trade? Are you someone who wants to be a part of a team invested in continual advancement of technology and growth?

If so, then this role and company could be the right fit for you! We are looking for someone who is passionate about being part of the solution and helping tackle customer’s technical problems. We will provide the tools vital to help you grow into a career designing and developing equipment for the fast growing manufacturing world and for leading companies in automotive, aerospace and firearms.

You will develop the ability to communicate with customers and have a direct hand in changing and improving the equipment we manufacture. The best part is you can become an engineer without the requirement of a formal college education.

The Service Engineer will develop an understanding of electrical, mechanical and hydraulic systems. You will learn the basics of the business and be responsible for designing, producing, testing, troubleshooting, and installing our equipment. The Service Engineer will communicate directly with customers to gather data directly from the field to continuously improve our products and our customers experience.

Job Responsibilities: This is an in-house position w/ possible travel opportunities where you will assist or perform system installs and/or train technicians on our products

Collaborate with service engineers, technicians, machinists while providing support at some of the top manufacturers and machine shops in the country

Use tools and tighten fasteners to specifications

Troubleshoot mechanical and electrical systems

Create product improvements based on customer feedback

Design mechanical and electrical systems and work on improvements to current systems

PLC ladder logic

Assemble to prints and bill of materials

Providing live technical support via phone and email

Travel opportunities are both national and international if necessary

Technical capability and problem solving skills

The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Benefits: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

Competitive starting salary

Paid Time Off, starting with 23 paid days off in your first year.

10 Company Paid Holidays

Comprehensive Health Benefits including, Medical, Vision, Dental and Life Insurance

401(k) retirement plan with company contribution

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to optimally perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highly mobile, able to access all areas of the premises.

Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities and projects.

Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 50 lbs.

Is frequently required to use hands to finger and reach with hands and arms.

Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Springfield, MA

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