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The Robert E. Morris
Springfield, MA, United States
Job Description Job Description Job Requisition ID#: 778A A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking custom
Job Source: The Robert E. MorrisSpecialty Building Products, LLC
Springfield, MA, United States
* Benefits will include Medical, Dental, Vision on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Paid Vacation * Paid Holidays * Volunteer Time * Flexible Schedule!! * Cell Phone Reimbursement!! * Mileage Reimbursement!! Take advantage of this great opportunity as a **M
Job Source: Specialty Building Products, LLCImperial Supplies
Springfield, MA, United States
Work Location Type: [[90% Travel Required Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs. Our welcoming workplace enables you t
Job Source: Imperial SuppliesFlow Control Group
Springfield, MA, United States
Company: Corrosion Products About Us: At CPE, we're big on liquids and serious about uptime reliability. Family owned and operated for more than 25 years, we represent some of the most trusted names in fluid handling and deliver highly specialized industrial construction services. From turnkey solutions to custom-engineered skid packages, equipmen
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Windsor Locks, CT, United States
The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging thi
Job Source: Taleo BESouthwestern Industries
Springfield, MA, United States
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Job Source: Southwestern IndustriesENV Services
Springfield, MA, United States
Job DescriptionJob Description ENV Services, Inc is currently seeking a Field Service Technician to serve customers in Massachusetts and surrounding areas. We are a nationwide company and for over 50 years we have been a nationally respected leader in calibration, certification and decontamination services. We are seeking a Field Service Technicia
Job Source: ENV ServicesNorthampton Business Directory
Northampton, MA, United States
Are you looking for an opportunity that can provide you with a pathway for your own personal and career development? AtTSG Solutions,we are committed to expanding our nationwide teams with like-minded people, enabling us to offer the best possible solutions to our customers and we are now hiring a Northampton (or surrounds) based Field Service Tech
Job Source: Northampton Business DirectorySpringfield, MA, United States
Job Description Job Description Summary:
Perform repairs to customers’ equipment in a timely and professional manner. Act as liaison between customer and Parts Department to ensure that proper parts are ordered as needed. Communicate with Service Desk on each service call to ensure proper billing and customer resolution.
Essential Duties & Responsibilities:
Repairs
Arrive on-site ready to work on equipment as assigned and indicated by customer.
Carry out repairs in a timely and professional manner to ensure customer satisfaction and long-term relationships.
Send the job report to the Service Desk before leaving the site, ensuring that reports are complete and contain model and serial numbers of equipment serviced.
All parts that need to be ordered for site need to be included in the MSI job. This includes model and serial numbers for all equipment.
Ensure parts inventory in van is adequate to increase ratio of completing repair calls in one visit.
Ensure company laptop/cellular software is current and kept in good working condition.
Abide by all company policies and directives.
Customer Service
Ensure that communication with customer, their employees, and patrons are always courteous and professional.
Call ahead as requested to customer locations, check-in with customer and checkout communicating closure or needs to repair.
Identify and communicate equipment sales opportunities.
Identify and communicate Planned Maintenance (PM) opportunities if possible.
Distribute literature as requested (flyers and other promotional communications).
Ensure that your uniform is clean with no tears or large stains, ordering replacements as needed, to always ensure professional appearance.
Administration
Ensure E- mail communications and responses are done in a timely manner.
Be available by cellular phone until 5:00pm Monday through Friday and during assigned on-call weekends.
Travel to the Yankee Office for meetings, training, etc. as required.
Submit vacation and other time-off requests for approval at least one week in advance.
Be prepared for overnight trip requests as requested.
Submit timesheets as required, following necessary guidelines and procedures.
Adhere to all safety guidelines when repairing equipment including lock-out-/tag-out notices, hazardous material use, eye protection, safe lifting, electrical wiring safety guidelines, and ventilation guidelines.
Adhere to all safe driving guidelines when operating company vehicles including always wearing seatbelts, hand-free use of mobile devices only, adherence to speed limits and other laws.
Report traffic accidents or any workplace injuries immediately per Company Policy to both the Field Service Manager and Human Resource Manager.
Physical Demands & Requirements
Performing maintenance and repairs requires considerable use of arms and legs and frequent (33-66%) climbing, bending, kneeling, and stooping.
Must be able to regularly lift 35 pounds and occasionally carry 50 pounds.
Must be able to drive and sit in van for up to three hours at a time stopping and getting out to stretch as needed.
Work Environment :
Work environments vary depending on job location. Environment may include exposure to dust, heat, dirt, and other chemicals used in the laundry business.
Qualifications
High School Diploma with 1-3 years of related experience.
Previous experience with laundry equipment preferred.
Training and education in electrical and mechanical repairs.
Experience reading electrical schematics is preferred.
Knowledge of machines and tools, including their design, uses, repair and maintenance.
Valid Driver’s License with a clean MVR Record.
Valid gas license preferred in appropriate jurisdictions.
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Field Service Technician - Springfield, MA jobs in Springfield, MA, United States
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