Ground Network Service Dock Supervisor
Franklin Park, IL, United States
**Ground Network Service Dock Supervisor**
* 3400 Wolf Rd, Franklin Park, IL 60131, USA
* Full-time
**Company Description**
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 15,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems
**Job Description**
**Position Overview**
This position reports to the Regional Ground Network Services Manager and Ground Network Operations Manager. The Ground Network Services Supervisor supports the execution of the GNS by managing daily truck operations and supervising GNS personnel. This position supports linehaul operations to and from designated branches and regional gateways through the execution of the truck and sortation schedules and capacity management. Work schedule required for this position include late afternoon, nights and weekends.
**Duties and Responsibilities**
* Assist the Regional Manager in establishing all staffing requirements and scheduling to support Ground Network Services operations.
* Assist in developing and implementing best practices for load utilization and cargo integrity.
* Assist the third-party warehouse manager in developing and implementing cargo sort operating plans and work instructions, including dock plans for door schedules and sequencing, staging and segregation, door load assignments, and processing times as necessary.
* Work with the warehouse manager to coordinate warehouse staffing needs.
* Insure that the warehouse receives all required documentation including load manifests and bills of lading.
* Assist in managing trailer inventories, yard services, security, and access to facilitate the sortation operations.
* Monitor OS&D shipments.
* Train and develop direct reports.
* Coordinate the recovery of cargo from airlines and CFS facilities to induction into the Ground Network
* Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.
* Supervise staff in monitoring workflows and all Expo Transportation (ECCO), e.tms Export and Import consolidation processing activities.
* Identifying potential capacity constraints in the scheduled network.
* Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
* Ensure service provider equipment is in place at regional branches to facilitate operations.
* Perform service provider reviews and update CRM as necessary.
**Supervisor Responsibilities**
This position leads the Ground Network Services agents and operation lead agents. Supervisor duties are carried out in accordance with Expeditors policies and all applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees and addressing complaints and resolving problems.
**Qualifications**
Minimum two years experience in a ground network operation, or two years supervisory role within Expeditors.
Hours: Sunday Thursday 23:00 08:00
**Additional Information**
Expeditors offers excellent benefits
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long Term Disability Insurance
* 401(k) Retirement Savings Plan
* Employee Stock Purchase Plan
* Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
**Job Location**
Ground Network Service Dock Supervisor
* 3400 Wolf Rd, Franklin Park, IL 60131, USA
* Full-time
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