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Pyramid Consulting
Columbus, OH, United States
Immediate need for a talented Solutions Center Representative . This is a 0 5+ Months contract opportunity with long-term potential and is located in Columbus, OH(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 23-12194 Pay Range: $19/hour. Employee benefits include, but are not limited to
Job Source: Pyramid ConsultingPyramid Consulting
Columbus, OH, United States
Immediate need for a talented Solutions Center Representative - Bilingual. This is a 12+months contract opportunity with long-term potential and is located in Grandview Heights, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:24-27601 Pay Range: $20/hour. Employee benefits include, but ar
Job Source: Pyramid ConsultingNexeo Plastics
Dublin, OH, United States
Dublin, Ohio (US-OH) United States (US) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go
Job Source: Nexeo PlasticsNexeo Plastics, LLC
Dublin, OH, United States
Dublin,Ohio (US-OH)United States (US) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go be
Job Source: Nexeo Plastics, LLCBMI Federal Credit Union
Dublin, OH, United States
About the Organization BMI Federal Credit Union (BMI FCU) offers competitive pay and benefits including holiday pay, paid time off (PTO), a matching 401(k) plan, a robust wellness program, professional development, opportunities to help our community, health insurance (for full-time employees), and more. If you enjoy working for a smaller company a
Job Source: BMI Federal Credit UnionLap of Love
Columbus, OH, United States
Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and
Job Source: Lap of LoveXerox
Columbus, OH, United States
Solution Architect - Data Center General Information Press space or enter keys to toggle section visibility Country United States Department Presales & Implementation Date Monday, March 11, 2024 Working time Full-time Ref# 20032445 Job Level Individual Contributor Job Type Experienced Job Field Presales & Implementation Seniority
Job Source: XeroxBrenz New Albany LLC
Westerville, OH, United States
Benefits: Free uniforms Opportunity for advancement Training & development Job Description: Brenz Pizza Co. is looking for a motivated individual to join our team as a Call Center Representative. The Call Center Representative will be responsible for answering inbound calls from our customers and other departments in a courteous and profession
Job Source: Brenz New Albany LLCGrandview Heights, OH, United States
Immediate need for a talented Solutions Center Representative . This is a 12+ Months Contract opportunity with long-term potential and is located in Grandview Heights OH (Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID:24-27327
Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics.
Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications.
Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Client policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution.
When necessary, works with internal partners to resolve escalated issues.
Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Key Requirements and Technology Experience: License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
High school diploma or equivalent required.
Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
One year of experience in customer service, sales related occupations.
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others.
Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Email Alert for Solutions Center Representative jobs in Grandview Heights, OH, United States
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