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Urban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary Urban Outfitters is looking for a creative, passionate, and curious individual to join the Brand Outbound Marketing team as our CRM Manager. This unique opportunity is a highly visible position within the organization, leading a talented and driven team in a fast-paced environment. The CRM Manager will be responsible for strategic pla
Job Source: Urban Outfitters , Inc.Penn Foster
Philadelphia, PA, United States
Job Title Urban Outfitters – Design Director Overview The Design Director is responsible for creating a seasonal collection of innovative product appropriate for the Urban Outfitters customer while leading and mentoring the Design team. Responsibilities Function as leader, mentor, and manager for the design team Create innovative and trend driven c
Job Source: Penn FosterUrban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary Urban Outfitters is looking for a highly skilled and experienced Manager of Digital Marketing to join our team. In this role, you will be responsible for overseeing our Paid and Organic Search initiatives, as well as managing programmatic media channels to drive brand awareness, customer acquisition, and revenue growth. The ideal cand
Job Source: Urban Outfitters , Inc.Urban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary Urban Outfitters is looking for a Brand Marketing Director to join our Brand Management team. This individual will help create the future of Urban Outfitters, with a specific focus across women, men and home. This role will build and implement brand plans for our consumer that will not only grow the business, but also create deep, mea
Job Source: Urban Outfitters , Inc.Urban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary Urban Outfitters is looking for a dynamic Brand Marketing Director to join our Brand Marketing team. This pivotal role will contribute to shaping the future of our brand, with a keen focus on fostering relationships across creators in fashion, design, entertainment, music, art, and beyond, alongside driving our social media initiative
Job Source: Urban Outfitters , Inc.threaded.space
Philadelphia, PA, United States
**Urban Outfitters Senior Buyer - Women's Accessories** URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) Philadelphia, PA, USA Posted 1 day ago Full time Retail Apparel and Fashion **Urban Outfitters Senior Buyer - Women's Accessories** **Objective:**Responsible for managing team to create an exciting and timely product assortm
Job Source: threaded.spaceUrban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary: Urban Outfitters is looking for a Temporary Associate Digital Merchandiser who will be responsible for supporting the team in driving merchandising strategies. They will rely on data from site analytics as well as buying to help inform product prioritization for site, email and marketing messaging. Their responsibilities include cros
Job Source: Urban Outfitters , Inc.Urban Outfitters , Inc.
Philadelphia, PA, United States
Role Summary Urban Outfitters is seeking a Senior Designer to work collaboratively with the Design Director to actively design, create and execute the vision of the brand. The Senior Design has a firm understanding Urban Outfitters' brand DNA and brings a strong point of view while leading, mentoring and inspiring team members and/or direct report
Job Source: Urban Outfitters , Inc.Philadelphia, PA, United States
Role Summary
Urban Outfitters is looking for a creative, passionate, and curious individual to join the Brand Outbound Marketing team as our CRM Manager. This unique opportunity is a highly visible position within the organization, leading a talented and driven team in a fast-paced environment. The CRM Manager will be responsible for strategic planning and optimization of our email and in-app push channels. This position will further develop Urban Outfitter's relationship with our customers throughout their entire lifecycle, while driving higher customer retention and lifetime value.
Role Responsibilities
Design strategies to strengthen customer retention and optimization of messaging for promotional, triggered, and operational emails and push notifications
Own the monthly email and push content calendar(s), working cross-functionally with merchandising, web production, and creative to oversee execution of all email and push campaigns via Salesforce Marketing Cloud
Own segmentation strategy and audience building for all email and push communications
Regularly analyze data and provide actionable insights to meet business objectives
Develop optimizations through learnings and best practices, and identify new opportunities for channel growth
Partner with central IT teams on future platform roadmap and roll-out of enhancements
Lead QA of all emails and push notifications, along with design, copy, and merchandising teams to ensure messaging vision is translated accurately into email/push campaigns
Lead the email operations team, facilitating learning and development, identifying solutions to challenges and opportunities for growth
Collaborate with digital channel stakeholders to design multi-channel lifecycle journeys
Develop and own testing roadmaps for each channel
Role Qualifications Minimum 5 years of email marketing in an ecommerce environment
Experience with Salesforce Marketing Cloud
Hands on experience building complex email campaigns with segmentation and testing within an email service provider
Experience managing a team of direct reports
Strong analytical skills and experience creating data-driven decisions through A/B testing, campaign performance, and comfort with data analysis
Strong organizational & communication skills, with the ability to follow through complex projects
Acute attention to detail and ability to concurrently manage multiple priorities and stakeholders
Experience with project management tools such as Smartsheet is a plus
Curious and creative self-starter who enjoys problem solving
Working knowledge of SQL is a plus
Bachelor's Degree or equivalent experience
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The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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Email Alert for Urban Outfitters CRM Manager jobs in Philadelphia, PA, United States
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