Interim Dean of Advising and Enrollment Services

Seattle, WA, United States

Salary: $114,608.00 - $120,640.00 Annually

Location : Highline College 2400 S 240th St Des Moines, WA

Job Type: EXEMPT

Job Number: 202404-DAES

Division: STUDENT SERVICES

Opening Date: 04/16/2024

Closing Date: Continuous

General Summary

Posting will be open until filled, priority screening for applications received by April 30, 2024.

This is a one-year appointment with a future opportunity to apply for a permanent position.

About the Position: Reporting to the Vice President for Student Services (VPSS), the Interim Dean is a member of the Student Services Affairs Cabinet team and participates in setting strategic direction, anticipating, and responding to opportunities and challenges, managing resources, formulating policy, and developing key relationships with academic and administrative colleagues to further the mission and goals of the College. Strong interpersonal and communication skills are required.

The Interim Dean provides leadership, operational oversight, evaluation for departments within Entry Advising, Advising Center, Transfer and Career Services, Running Start (dual enrollment), and Enrollment Services (Admissions and Registration & Records). The interim Dean is responsible for ensuring that enrollment, advising, and registration processes are designed and operating effectively and efficiently to meet the demands of the college campus and the needs of current and prospective students. The successful Interim dean will facilitate the development of a highly collaborative culture within and among the areas that support students' goals throughout the student's life cycle.

This position is an exempt, at-will, full-time position.

Essential Tasks

Student Support & Funding Services Administrative Responsibilities

Administrative Functions

Supervise the managers and directors within the following departments: Entry Advising, Running Start, Transfer and Career Services, Advising Center, Enrollment Services; Provides effective/active leadership, direction and management oversight of assigned areas; Interview, recommend selection, train, supervise and evaluate direct reports; Conduct performance evaluations and monitor program reviews for departments and programs; Maintain administrative oversight to ensure high quality and efficient delivery of student services to meet the overall goals of the College and the expectations of students and the community; Use enrollment data to assess effectiveness of activities and to inform actions in response to market forces and college needs; Ensure outstanding customer service to students, families, internal partners and others throughout the enrollment lifecycle; Responsible for the administration of the Highline College Satisfactory Academic Standards policy and procedures, including but not limited to ensure retention efforts are implemented for students who fall within the policy.

Collaborative Leadership

Serve as a member of the Student Affairs Cabinet, Student Services Leadership Team and other campus leadership committees; Collaborate to enhance and develop best practices, processes and procedures that assess students' needs, especially vulnerable student populations, and work with on and off campus stakeholders to meet college goals; Represent the college on statewide commissions and councils; Participate in leadership capacities for key campus-wide initiatives such as Guided Pathways, Title III, and Strategic Enrollment Management (SEM); Maintain strong relationships with local high schools and community partners to promote enrollment for Running Start and College campus enrollment; Work with departments across campus to develop recruitment, retention, completion, and student success strategies that support SEM goals and student learning outcomes; Effectively communicate with individuals at all levels, within and outside of the College; Work with the Student Affairs Cabinet to develop a systematic approach for Student Services assessment and continuous improvement; Coordinate data management and reporting with campus and system offices; Collaborate with the Academic Affairs Dean of Academic Transfer Pathways and Partnerships to implement the College's plan for an advising model (currently implementing the four-phase advising model); Collaborate with the Director of Outreach and Recruitment to design data-informed, comprehensive outreach / recruitment strategies as well as efficient internal enrollment onboarding processes; Use and support with using a Customer Relations Management (CRM) system to manage relationships with stakeholders to include, students, alumni, community partners, faculty, and other staff.

Policies and procedures

Assess and lead the implementation of institutional policies and procedures for an efficient, transparent, accessible and effective service delivery; Lead and manage the College Satisfactory Academic Standards Policy, including interventions to promote student persistence and success; Recommend modifications when policies and procedures create barriers to student success; Participate in the development/implementation of College policies, procedures, and initiatives as assigned; Work with direct reports to manage admission activities, policies, operations and procedures.

Budget Management and Human Resources

Develop, maintain and monitor assigned budgets; securing external grant funding as appropriate; Maintain accurate and appropriate records in accordance with federal, state, and local regulations; Monitor, manage, and make recommendations for department and program budgets; Review staffing needs and make recommendations; Support staff professional development for personal and college enrichment; Interpret applicable laws, regulations and policies.

Other Functions

Assume responsibilities for duties as assigned as a college-wide senior administrator.

Direct Reports Include:

Associate Dean of Advising and Running Start; Director of Outreach and Recruitment; Director of Enrollment Services and Registrar; Director of Advising Center; Director of First Year Success & Entry Advising.

Qualifications

Minimum Qualifications

A master's degree or an equivalent combination of education and experience is required; AND Four years or more of experience in higher education leadership and management positions; AND Supervisory and budget management experience; AND Experience developing and maintaining internal and external partnerships to support enrollment goals; AND Experience in areas of registration, admissions, or advising operations; AND Strong technical, organizational, and data management skills: AND Excellent written, verbal communication and presentation skills; outstanding listening and relational skills.

Preferred Qualifications

Doctorate Degree; At least five (5) years of progressive experience in enrollment services at a higher; education institution (pre-college programs, advising, recruitment, admission, registrar, etc.); Experience in implementing and improving a comprehensive enrollment and student onboarding plan; Experience implementing or using a Constituent Relationship Management (CRM) system; Bilingual or multilingual.

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

THE COLLEGE

Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 studentsa student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.

MISSION AND VISION

As an essential part of our , diversity, equity and inclusion are promoted and fostered in all aspects of college life.

APPLICATION PROCEDURE

Your online application must include the following to be considered complete:

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;

3. A one-page response to the Supplemental Question.

CONDITIONS OF EMPLOYMENT:

National Criminal Background Check may be required.

APPLICATIONS MUST BE FILED ONLINE AT:

https://www.governmentjobs.com/careers/highline

NEED APPLICATION HELP?

Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS

The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

TITLE IX POLICY

Highline College complies with Title IX regulations. For details on our policies, see our website

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office.

The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.

The Chief Human Resources Officer, Steven Sloniker, can be reached at (206) 592-3320 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.

Benefits for full time employees are explained in detail on our page.

01

The college requires a diversity response as part of its application materials, which is a response to the following statement:Please tell us about the education, training, and experiences that have prepared you to incorporate equity and cultural responsiveness in your mentoring, supervision, and administrative practices. Explain how you have demonstrated this commitment to campus communities as it pertains to student achievement, as well as the success of your administrative, faculty, and staff colleagues. Please save your Diversity Response as a Word document and upload it as your Diversity Response attachment at the end of the application process.Please check Yes that this will be submitted with your application. Yes

No

02

Do you have a master's degree or an equivalent combination of education and experience is required? Yes

No

03

Do you have four years or more of experience in higher education leadership and management positions; and supervisory and budget management experience? Yes

No

04

Do you have experience developing and maintaining internal and external partnerships to support enrollment goals? Yes

No

05

Do you have experience in areas of registration, admissions, or advising operations? Yes

No

06

I understand that to be consider for this position my application must be complete. Your online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;3. A one-page response to the Supplemental Question. Yes

No

Required Question

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