Client Implementation Director
Charlotte, NC, United States
Location: About Azimuth: Azimuth GRC is revolutionizing the world of regulatory compliance with automated compliance management technology. Our innovative solution helps companies comply with federal and state laws and ensures that every customer receives fair and equitable experiences.
We are seeking stand-out individuals to join our well-funded, growing startup. Qualified candidates must possess an insatiable desire to innovate, execute and follow-through. The right candidates detest manual processes, outdated spreadsheets, mediocrity and moving at a glacial pace.
If you are interested in joining a team that is transforming the culture of compliance and driving equity, Azimuth GRC is for you. We proudly reward employees with equity compensation when the company succeeds.
KeyResponsibilities: Operate as the single point-of-contact for implementing a new/existing client with
products/services
Manage and perform all aspects of the client implementation including overall project
management, acquiring client data, developing and performing the appropriate data quality
assurance steps, closely monitoring project status and success throughout the entirety of the
implementation
Collaborate with external clients and internal operational functional teams
Facilitate and/or participate in weekly client meetings, effectively managing project
deliverables and implementation milestone timelines
Execute the implementation project plan, ensuring tasks are completed accurately and on time
Identify project risks and mitigate issues, identifying solutions for remediation
Execute tasks with various interdepartmental resources to support multiple clients at any given time
Demonstrated ability to effectively manage multiple projects, including developing objectives,
prioritizing responsibilities, delegating tasks, executing deliverables, and tracking and measuring
projects to successful completion.
Works with development team to request necessary changes to tableau reports
Review processes and procedures and recommend improvements to management and other
departments within the company to increase productivity and quality
Assist with creating procedures and documentation of processes as needed
Experience with SQL, Tableau a plus
Qualification and Experience: 5+ years of experience in leadership positions
5+ years of proven experience in implementation and project management positions
3+ years of experience in the in the Financial Services, specifically lending products (Mortgage, Auto, Credit Card)
B.S. degree in Business, Marketing, or related fields
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