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Vivant Corporation.
Dallas, TX, United States
At Vivant, we are seeking a highly experienced Field Network Support Engineer to take charge of managing and maintaining the day-to-day operations of our network infrastructure. You will be responsible for a comprehensive range of tasks, from client support to network system installations and troubleshooting. Your technical expertise, analytical sk
Job Source: Vivant Corporation.Ampcus Incorporated
Dallas, TX, United States
Role: Networking Support Engineer Work Location: Dallas, TX Hybrid Duration: 6+ Months Assignment' Job Description: Oversee the technical analysis and the validation and testing of the solution solution Testing and support in Customer environments and finding resolution with help of internal teams. Provide support to the customer teams on ope
Job Source: Ampcus IncorporatedPyramid Technology Solutions
Dallas, TX, United States
Role: Networking Support Engineer Work location: Dallas TX Contract to Hire JOB DESCRIPTION: Oversee the technical analysis and the validation and testing of the solution solution Testing and support in Customer environments and finding resolution with help of internal teams. Provide support to the customer teams on operation and troubleshooting of
Job Source: Pyramid Technology SolutionsApplied Digital
Irving, TX, United States
Job Title: Lead Network Support Engineer S tatus: Full time 40 hours/week Department: Operations, Networking Reports to: Technical Operations Manager Employment Status: Exempt/Fulltime Job Level: Individual Contributor Primary Location : Irving, TX Company Overview: Applied Digital (APLD) is a leading operator of next-generation digital infra
Job Source: Applied DigitalApTask
Dallas, TX, United States
About Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a str
Job Source: ApTaskAviatrix
Dallas, TX, United States
**Cloud Networking Engineer- Customer Support** Dallas, Texas / Customer Engineering Customer Support / Full Time **WHO WE ARE** Aviatrix is a well-funded, pre-IPO, hyper-growth enterprise-software company based in the heart of Silicon Valley (Santa Clara, CA). Aviatrix technology has proven solid at scale with nearly 600 enterprise customers, over
Job Source: AviatrixDiverse Lynx
Irving, TX, United States
Job Tittle: Network Support Technician Location : Onsite - Irving, TX Job Summary: • Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security. • Remote access solution implementation and support such as IPSEC VPN Understanding of DNS/DHCP • Ability to work with vendor support to resolve client
Job Source: Diverse LynxinSync Staffing
Plano, TX, United States
DESCRIPTION: • Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. • Se
Job Source: inSync StaffingDallas, TX, United States
Role: Networking Support Engineer
Work Location: Dallas, TX Hybrid
Duration: 6+ Months Assignment'
Job Description:
Oversee the technical analysis and the validation and testing of the solution
solution Testing and support in Customer environments and finding resolution with help of internal teams.
Provide support to the customer teams on operation and troubleshooting of the solution.
Prepare all the documents needed to assist the solutions into the customer environment
Execute end-to-end test plan for solution & are responsible for the validation and acceptance of the solution with respect to the schedules agreed with the customer.
Carry out the investigations required for the resolution of the incidents by relying on superior support teams.
What we're looking for
Technical:
Primary
Proficiency working in Linux based Operating Systems.
Working knowledge with openstack, heat templates, and Azure AKS.
Familiarity with SIP and IP Telephony protocols and the use of packet capture tools (e.g. Wireshark) to identify irregularities.
Exceptional skills with Python and Linux Shell (BASH, CSH, SH, KSH) scripting.
Working knowledge with DevOps, mainly Docker, Ansible, virtualization, Kubernetes and microservices.
Understanding of networking protocols TCP/IP, UDP, TLS, SSH, RTP, SIP, HTTP, DNS, NAT, and syslog
Secondary
Familiarity with 5G call flows and 5GC SBI components.
Familiarity with Kafka, Elastic, Spark, and MariaDB.
Knowledge of WSO2 Identify server, LDAP, and single sign-on.
Must Have:
5+ years' experience in a client-facing technical role.
A demonstrated history of customer focus and empathy, including the ability to diplomatically address customer concerns and provide feedback.
Experience troubleshooting applications including the ability to experiment with software and telecommunications systems, reproduce customer reported behaviors and communicate these to engineering, support and sales.
Experience working collaboratively with team members in different geographic locations and time zones.
Experience working in an Agile / Scrum environment
Strong verbal, problem solving and analytical skills.
Candidate must have good written and oral communication skills, be a fast learner.
Ability to lead discussions on technical issues and drive toward resolution.
Able to explain and define complex issues within a business setting.
Required Aptitudes:
Excellent communication & interpersonal relationships
Autonomy, leadership and proactive
Rigorous and able to manage multiple projects simultaneously
Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
Ability to analyze issues and provide root cause analysis
Autonomous, rigorous, and flexible and demonstrate a capacity for analysis and synthesis.
Solid experience in strong interaction with international customers, and have shown, in this context, an excellent level of communication and leadership.
Your interpersonal contact enables you to be recognized by the different teams with whom you work. Ability to work in an environment focused on innovation and team spirit.
Passionate, curious, and eager to learn.
Thank You
Email Alert for Networking Support Engineer jobs in Dallas, TX, United States
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