Sales Operations Analyst_

New Orleans

We are searching for a dynamic, smart, innovativeteam playerthat is highly motivated to help us continue the rapid growth of our global organization. The right candidate will be excited by the opportunity to help a world-class SAAS organization continue to scale from 900MM revenue to 2B and beyond by helping institute policies,technology,and process to streamline our global operationsand maintain our customer data.

If challenges excite you, if a fast moving, rapidly evolvingcompanyand market motivates you,then this is a role you can’t let pass you by. Come make an impact, institute change and have a great time working with smart, cool, dependable and visionary people!

**In this role you will…**

•Support the AmericasSales Organization

•Salesforce.com CRMadministration& supportaroundAccounts & Opportunities

•Supportforecast accuracy byworking with reps ondata compliance in salesforce.com CRM

•Daily troubleshooting for users and business owners in salesforce.com

•Supporting Sales Reps with process issues, blockers, and connecting to the right resources as needed.

•Report creationto analyze data,drivedata quality, and ad hocqueries.

•Manage SFDC data imports and updates forAmericas.

•Identifysales process pain points,and work with Sales Ops leadership todeveloplong-termsolutions.

•Assist in the creation and roll-out ofstrategicprograms to drive efficiency &“unlock easy” forour Sales team, includingrequirements gathering, functionality research, planning,andimplementationsupportasrequired.

•Driveopportunitydata managementcontrols, processes,and dataquality.

•Assist in identifyingopportunities for process automation and optimization, with a focus on scalability and growth.

•ResolveSales Support tickets for Sales Usersaround account, opportunity,and process management.

•Oversee management of theService Nowticket queue.

•Support annual business planning processrelated toterritory planning.

•Support ongoing realignment of Customers and Prospects and related Territory Managementviadata assignmentsin salesforce.com CRM

•Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes,documents,and tools to ensure ongoing standardization and simplification of the Sales process.

•Work cross functionally withMarketing,Sales,Global Business Apps,andFinance insupportof all the processes,projects and activitiesthat impactdata qualityand processoptimization.

•Build and maintain key documentation regarding our policies, salesprocesses, andrequirements.

**You’ve got what it takes if you have…**

•Bachelor's Degree or equivalent work experience

•Minimum of3years’ experience in a global sales or sales operations environment

•Prior experience supportingteamslocated regionally and/or globally, highly desirable.

•Minimum of3years’ experience in Salesforce.com

•Familiarity with Enterprise software, Cloud, and Services Sales.

•Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects tocompletion.

•Demonstrated commitment to valuing diversity and contributing to an inclusive working and learningenvironment.

•Consideration for privacy and security obligations

•AdvancedMS Excel skills

•Fluent English

**You will have an extra dose of awesome if you …**

•Experience within a 500MM-1B revenueorganization.

•Analytical and detail orientated with a drive for results.

•Open and collaborative, works as a team with professionalism.

•Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.

•Mastery of organizational and project management techniques.

•Ability to work independently with a high degree of accountability.

•Exceptional communication capabilities, written and oral.

•Proven ability to work in a fluid environment.

•Unquestionable ethics, integrity and business judgment.

Our Culture:

Our mission is to empower people,businesses,and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you!

What We Do:

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 75 million people in 180+ countries and in nearly 50 languages.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected]