Server - Puttshack Atlanta West-Midtown
Atlanta, GA, United States
Server Puttshack Atlanta West-Midtown
Puttshack is looking to attract a diverse team of fun, hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. At the intersection of entertainment and hospitality, Puttshack combines the only tech-forward mini golf game, powered by patented Trackaball technology, with an innovative, globally inspired dining experience that takes its guests on a culinary journey of flavor equally matched by a full bar to create a mixologist-obsessed beverage line-up made from the finest ingredients.
Job Description
Responsible for exceeding guests' expectations by providing friendly and caring guest service. Teamwork, enthusiasm, food and wine knowledge, and the ability to "Own the Fun" while multitasking at a high energy level are necessary for success in this position.
Summary of Key Responsibilities
Bring your 'A' Game each and everyday
Ensure overall guest experience exceeds expectations and anticipate guests needs
Greet guests with a warm and sincere smile
Follow all steps of service
Understand and follow food allergy procedure and special orders/restrictions
Comply with all safety and sanitation guidelines and procedures.
Get along with others and be a team player
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Associate Handbook.
Other projects or duties as assigned.
Job Qualifications
6 months 1 year of experience required
Ability to go above and beyond, demonstrating meaningful care in everything you do
Provide efficient, friendly guest service to a 3-6 table section including but not limited to following steps of service and bussing the table to ensure a positive guest experience
Strong level of emotional intelligence and overall self-awareness
Flexibility to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move, or lift up to 50 pounds
Ability to obtain required licenses and certifications for your location
Safely and effectively transport food and beverage
Ability to multitask calmly and effectively in a busy, stressful environment
Work in confined, crowded space of variable noise and temperature levels
Safely and effectively communicate in order to perform and follow job requirements in written and spoken direction
Puttshack is an entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates and Vendors.