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Oaks Integrated Care
Berkeley Heights, NJ, United States
Join our team today and immerse yourself in a rewarding career for years to come! As a Help Desk Technician, you will work within our IT department located in Mt. Holly, NJ. Schedule : Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch Responsibilities : Installs, configures and responds to customer calls for software, hardware,
Job Source: Oaks Integrated CareSimtra BioPharma Solutions
Parsippany, NJ, United States
For over 65 years, pharmaceutical and biotech companies have partnered with Simtra BioPharma Solutions (Simtra) to bring their sterile injectable products to market. Simtra is a world-class Contract Development Manufacturing Organization with facilities in Indiana, US and Halle/Westfalen, Germany. We offer a wide-range of delivery systems includin
Job Source: Simtra BioPharma SolutionsF2OnSite
Bridgewater, NJ, United States
Our client is looking for a Part Time Desktop Support Technician in Bridgewater, NJ. Technician will do 2 weeks training on site (80 hours total) and then be used as a back up technician in the future (a few days or a week or so per month - it will vary). Desktop Support Technician Job Summary Desktop Support Technician is an intermediate positio
Job Source: F2OnSiteF2OnSite
Bridgewater Township, NJ, United States
Our client is looking for a Part Time Desktop Support Technician in Bridgewater, NJ. Technician will do 2 weeks training on site (80 hours total) and then be used as a back up technician in the future (a few days or a week or so per month - it will vary). Desktop Support Technician Job Summary Desktop Support Technician is an intermediate positi
Job Source: F2OnSiteReproductive Medicine Associates of New Jersey
West Orange, NJ, United States
** Front Desk/ Patient Services Coordinator** **Job Category****:** None **Requisition Number****:** FRONT002047 Showing 1 location **Job Details** **Description** We are currently seeking a full-time **Front Desk/ Patient Services Coordinator** to join our growing team in **West Orange** **, NJ.** Scheduled work hours are
Job Source: Reproductive Medicine Associates of New JerseyIndotronix International Corporation
Basking Ridge, NJ, United States
Position - Desktop Technician Location: Basking Ridge New Jersey 07920 Duration: long term Pay rate $23/hr on w2 Non-Driving Role: For the first few weeks travel to main campus for training. We will not cover travel to and from work location. Work Schedule: 10am to 7pm / 40 hours per week 2-3 years of technical experience is fine. Strong cu
Job Source: Indotronix International CorporationHilton
Somerset, NJ, United States
Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accord
Job Source: HiltonHilton
Elizabeth, NJ, United States
Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accord
Job Source: HiltonLiberty Corner, NJ, United States
The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game's best talent through the U.S. Open, U.S. Women's Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf's future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA's headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.
About this role:
The Service Desk Technician will provide technical support across the USGA. You will be responsible for answering questions, troubleshooting issues, and resolving problems related to our products and services. You will also perform routine maintenance tasks, install and configure new software and hardware, and monitor the performance of our IT infrastructure. You will work closely other members of our IT Service Desk team in both New Jersey and North Carolina in monitoring, analyzing, and responding to IT tickets, and security events and incidents on our network and systems. We're looking for a Service Desk Technician with excellent communication skills, a customer-oriented attitude, and a passion for technology.
What you'll do:
Serve as an initial point of contact for daily technical support issues by answering help desk tickets, emails, phone calls and walk ups.
Provide technical support for incoming requests and issues related to systems, software cyber security and hardware. Troubleshoot and resolve issues related to, but not limited to: End User Laptops
Endpoint Security
Servers
Basic Networking Hardware
Printers
Building Automation Systems
End User Software
Authentication
Audio/Visual Technology
Conference Room Hardware
Log actions against requests in the ticketing system, follow up with requestor to ensure that their issue has been resolved.
Support at least 30% of the Technical Support inquiries.
Perform onboarding and offboarding of Staff members by provisioning new user accounts, configuring and deploying new hardware, providing basic training.
Provision and maintain basic networks, data center technology and software.
Proactively and reactively maintain and aid with audio visual technology in conference rooms and organizational events.
Utilize the asset management system to maintain hardware and software inventories.
Create and maintain end user help guides and technical runbooks within our Knowledgebase.
Troubleshoot network related issues including routers, switches, wireless & internet connectivity, LAN and high speed. Work with Network staff on these issues as needed.
Provide on-call support as a part of the on-call rotation as needed for high priority tickets during nights and weekends.
Where you'll be: This role will be based at our Liberty Corner, NJ campus on a hybrid schedule. The Service Desk Technician can expect to work in the office 5 days per week during the first few months of training. Once the Service Desk Technician has completed training, they are expected to spend 3 days per week working in the office. Additionally, the Service Desk Technician will be a part of the on-call rotation as needed for high priority tickets during nights and weekends.
What you bring: Bachelors Degree in Computer Science, Information Technology or related field
2+ years of experience providing technical service desk support
Must have a strong understanding of Windows OS and MacOS, Microsoft 365, Teams and Active Directory
Experienced with the Microsoft Azure and Sharepoint is a plus
Must possess excellent customer service, communication and interpersonal skills
Must be able to manage time, multitask and priorities
Professional certifications from entities such as HDI (Desktop Support Center Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator) a plus but not required
What the USGA brings: Comprehensive medical, dental, and vision benefits, including a zero cost medical plan offered for all full-time employees
Retirement plans, with a generous annual contribution from the USGA
Suite of programs to promote physical, emotional, and financial well-being
Generous bank of paid time off, plus the week between Christmas and New Years Day off
Off-site team building events
On-site gym and golf simulator
Professional development opportunities
The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.
Email Alert for Service Desk Technician jobs in Liberty Corner, NJ, United States
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