Platform Product Manager
Seattle, WA, United States
Job Description:
Pay Range $74.24hr - $78.24hr Build and optimize operational workflows used by Trust and & Safety investigators.
Building alignment across product teams, cross functional partners (Global Operations, Payments, FP&A, Community Support, etc.) and Leadership/Executive teams.
Communicating day to day as well as long term updates to senior management.
Come up with recommendations for build vs buy decisions, technology innovations, and trends in the industry and large architectural changes in their product domain area.
Maintain product and operational backlog. Own prioritization process for solutions.
Skills: 5+ years of product or program or operations management experience in Trust & Safety.
Fraud, risk, safety product experience preferred but not required.
Exceptional deep dive, problem solving, collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams.
Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders.
More than comfortable in an ambiguous matrixed organization.
Strategic platform and systematic thinker who can balance big picture strategy with detailed, flawless execution and impact delivery.
Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.
Innate capability to, directly and indirectly, lead teams through success.