Senior Manager, Marketing Operations

San Francisco, CA, United States

We are looking for an experienced Sr Manager, Marketing Operations to join our team. The ideal candidate is a strategic thinker with a passion for process improvement, data analysis, and marketing technology. This role is crucial to optimizing our marketing operations, driving efficiency, and supporting the execution of high-impact marketing campaigns.

Key Responsibilities:

Optimize Marketing Processes: Develop, implement, and optimize marketing processes to improve efficiency and effectiveness across all marketing functions.

Manage Marketing Technology: Oversee the selection, implementation, and management of marketing technologies, ensuring seamless integration and maximum utilization.

Data Management and Analysis: Ensure data integrity across marketing systems, analyze marketing data to provide insights, and support decision-making.

Campaign Execution Support: Collaborate with marketing teams to support the execution of campaigns, ensuring alignment with overall marketing strategy and goals.

Performance Reporting: Develop and maintain marketing dashboards and reports, providing regular updates on key metrics and campaign performance.

Budget Management: Track and manage the marketing budget, ensuring accurate forecasting and reporting.

Lead Nurturing and Scoring : Develop and optimize lead nurturing and scoring programs to enhance lead quality and improve conversion rates.

Process Documentation: Create and maintain comprehensive documentation for marketing processes, tools, and best practices.

Cross-Functional Collaboration: Work closely with sales, product, analytics and customer success teams to ensure marketing alignment with broader company objectives.

Continuous Improvement: Identify opportunities for process improvements and lead initiatives to drive operational efficiency and effectiveness.

Qualifications:

Experience: 5+ years of experience in marketing operations, marketing technology, or a related field.

Education: Bachelor’s degree in marketing, business, or a related field; advanced degree is a plus.

Technical Skills: Proficiency in marketing automation platforms (e.g., Marketo, HubSpot), CRM systems (e.g., Salesforce), and data analysis tools.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

Project Management: Excellent project management skills, with the ability to manage multiple projects and deadlines simultaneously.

Communication: Exceptional communication and collaboration skills, with the ability to work effectively across teams and levels.

Detail-Oriented: High attention to detail and a commitment to maintaining data accuracy and integrity.

Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

What’s in it for you? Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.

Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.

Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.

Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You can look forward to the following benefits: Competitive compensation, stock options, company 401k

A budget for your professional development and ongoing learning

1 Volunteer Day per year for you to help causes close to your heart

8 weeks of Paternity leave and 12 weeks of Maternity leave

Mental Wellness Program to support your well-being and self-care

Company contribution to gym and wellness memberships

Company contribution and access to best-in-class health benefits and your own Soulmio membership

About Productboard Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.

Join at the golden startup age — established stability with large space for innovation and individual impact

You’ll enjoy an exciting team atmosphere, building a whole new category of software

You can help change the way that products are built all over the world

We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work

We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets

We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture

About our culture Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

People feel empowered, supported, and included

Trust and transparency are built into the way we work

Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Equal Opportunity Employer Statement We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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