Sr. Technical Program Manager, Last Mile Tech

Seattle, WA, United States

Sr. Technical Program Manager, Last Mile Tech Job ID: 2657931 | Amazon.com Services LLC

Come help build innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Delivery & Technology team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Artificial Intelligence (AI) and Machine Learning solutions.

Key job responsibilities

Our team is seeking a Sr. Technical Program Manager to manage large, cutting-edge programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.

The right candidate will possess a strong program management background, will have demonstrated experience-leading medium to large projects across multiple teams, and will have a well-rounded technical background in current web technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

About the team

The Last Mile SWAT team is a specialized workflows unit that expands the last mile's use case into non-standard scenarios, supporting new and emerging businesses. This includes services beyond doorstep delivery, special product handling, compliance, pickups, and more. We have broadened AMZL's capabilities to encompass new programs and use cases, focusing on the on-road driver experience. The application developed by this team is utilized by millions of drivers worldwide and is vital for the packages delivered by Amazon. As the Last Mile business expands, this team plays a crucial role in fostering new experiences and ideas, driving innovation in the essential operations domain.

BASIC QUALIFICATIONS - 3+ years of technical program management working directly with software engineering teams experience

- 3+ years of technical product or program management experience

- 3+ years of working directly with engineering teams experience

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS - Experience developing and executing/delivering product and technical roadmaps

- Experience in system design

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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