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Telligen, Inc.
Boston, MA, United States
As an Education and Training Manager at Telligen you will be responsible for developing a comprehensive education and training program for staff, Providers, Health Plans, PACE Organizations, Members, and other stakeholders to support the implementation and ongoing operations for State Medicaid/Medicare Solutions. This position is contingent on the
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Job Source: Diversity@Workplace Consulting GroupWaltham, MA, United States
As an Education and Training Manager at Telligen you will be responsible for developing a comprehensive education and training program for staff, Providers, Health Plans, PACE Organizations, Members, and other stakeholders to support the implementation and ongoing operations for State Medicaid/Medicare Solutions.
This position is contingent on the award of Massachusetts Medicaid.
Essential Functions: Designs and implements a comprehensive training and education program, including initial and ongoing training for all staff, customers, and all State Medicaid/Medicare stakeholders.
Directs implementation of and manages ongoing operations for all the education and training activities within the for Massachusetts assessment work.
Coaches, guides and directs team members to achieve individual, team and organizational objectives. Ensures employee accountability through routine observation, performance measurement, and performance feedback. Fulfills the Telligen Management Philosophy that "Managers coach, engage, and support our people to achieve results".
Promotes on-going and seamless communication between provider assessors and Telligen.
Monitors, analyzes, and develops strategies for improving provider performance through provider relations initiatives, provider and staff assessor training, and other methods.
Performs miscellaneous projects and support as assigned.
Requirements Minimum five (5) years of training experience for Health Plan, PACE, Hospital, or public payer
Minimum three (3) years of Medicaid clinical eligibility assessment training experience, including experience with Inter-rater Reliability processes
Minimum five (5) years of supervisory experience
COMMITMENT TO SAFETY
As part of our commitment to health and safety,some roles may require additional health protocols (i.e. personal protective equipment or vaccination)
Who We Are:
Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions.
Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us
Are you Ready?
We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.
Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.
Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.
Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away!
Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.
Thank you for your interest in Telligen!
Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
Telligen does not accept 3rd party solicitations from outside staffing firms.
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Education and Training Manager Massachusetts jobs in Waltham, MA, United States
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