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The TJX Companies, Inc.
New York, NY, United States
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet al
Job Source: The TJX Companies, Inc.Suitsupply
New York, NY, United States
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maxi
Job Source: SuitsupplyEtain LLC
New York, NY, United States
**Customer Experience (CX) Coordinator** * Brewster, NY * Full-Time * Customer Experience (CX) Coordinator **Position Description** We are a rapidly expanding team looking for motivated individuals to help us grow and improve our customer experience workflow. The right candidate for this role will be someone who is technologically savvy and comfort
Job Source: Etain LLCVeterinary Emergency Group
New York, NY, United States
WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG
Job Source: Veterinary Emergency GroupAimé Leon Dore
New York, NY, United States
**Customer Experience Coordinator** at Aim Leon Dore HQ- New York Aim Leon Dore is looking for a Customer Experience Coordinator to join our team in Queens, New York, reporting directly to the Customer Experience Manager. This position will be responsible for day-to-day communications with all customers, providing an elevated customer experience, a
Job Source: Aimé Leon DoreTD Bank Group
Brooklyn, NY, United States
We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator (Carroll Gardens)** 346389BR Retail Banking Customer Service Brooklyn , NY February 28, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,
Job Source: TD Bank GroupCORE
New York, NY, United States
Position: Experience Coordinator Reports to: Experience Architecture Management Team Primary Role & Responsibilities Answer all incoming phone calls and requests for Restaurant/Hotel Reservations, and create/modify/cancel bookings as necessary while liaising with our members. Fiedling all calls from CORE: suites and taking in-room dining orders.
Job Source: COREDeepIntent
New York, NY, United States
What You’ll Do: DeepIntent is looking for an organized and enthusiastic Workplace Experience Coordinator to help run things efficiently in our NYC based office, located in Bryant Park. A successful candidate will embrace a whatever-it-takes attitude to roll up their sleeves and achieve company driven goals. Be the internal point of contact for al
Job Source: DeepIntentJersey City, NJ, United States
Job Details
Job Location
Wall NJ Corporate Office - Wall, NJ
Salary Range
$18.00 - $20.00 Hourly
Description
"You've worked for the rest...now work for the best!"
Trinity Solar...recognized by NJ Biz as one of the top 250 private companies in 2022.
Trinity Solar...recognized as a top 2022 Solar Contractor by Solar world.
The Client Resources/Customer Experience Coordinator is the company's first line of customer communication post PTO. This position would focus solely on answering the customer calls from our Customer Service phone line. The goal will be to answer their questions, route them to the correct department, or open a case to document their concerns. The Customer Service phone number is on our website, on our marketing emails and is often given out by Sales reps post PTO. The prompt response to a phone call is essential to our customer's experience. Client Resources specializes in de-escalating highly sensitive situations and advocating for the Trinity Solar customer with the goal of preventing customer escalations. This position will be located at the Corporate HQ office in Wall, NJ.
Roles & Responsibilities
Manage and document all customer calls to resolve any customer concerns
Route customer calls as appropriate via Ring Central or open a Salesforce case to document their concern
Maintain consistent communication with customers, informing them of updates when necessary
Utilize organizational and time management skills to prioritize daily tasks and goals
Qualifications & Experience Bachelor's degree in a relevant field is a plus
2-3 years of direct or related customer service experience
Well organized, highly detail oriented
Approaches their work with a professional, no-nonsense approach supported by keen negotiation and collaboration skills
Capable of handling stressful situations and resolving customer complaints in a professional manner
Excellent written and verbal communications skills
Ring Central and Salesforce experience required
Fluent in Spanish is a plus, (verbal and written) but not required
Solar experience is a plus, but not required
What We Offer
Not just a career... but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...
competitive compensation,
comprehensive benefits which include medical,
dental,
vision,
life insurance,
employee assistance program,
paid training,
a generous PTO program,
a 401k plan supported by a company match,
work-life balance
long term stability in a fast-growing industry
the satisfaction of knowing they are working for an organization leading the way in clean energy initiatives
and much MORE!
About Trinity Solar
Since 1994, Trinity Solar has proudly provided energy with integrity to families in our area. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless. These guiding beliefs have led Trinity Solar to become the United States largest privately-held residential solar installer, composed of more than 1,700 team members and boasting over 70,000 installations. Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.
Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.
"Veteran Friendly
Email Alert for Customer Experience Coordinator jobs in Jersey City, NJ, United States
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