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Receptionist (Concierge)

San Francisco, CA, United States

Position Details

Employment: PRN

Weare looking for an ON-CALL (hours will vary) Concierge/Receptionist for our Assisted Livingand Memory Care community Varenita of Westlake in Westlake Village, CA . Concierge/Receptionist candidates should have excellent guest service experience as well ascommunication skills in order to ensure a pleasant experience for residents andguests at our community. If you have a passion for working with seniors and providing excellent customer service we would love the opportunity to speak with you. Apply today!

Varentia of Westlake , an AgeWell Solvere Living managed community is an Assisted Living & Memory Care community located in Westlake Village, California. If you have a passion for working with seniors and helping them to live purposeful lives by enhancing their total overall wellbeing then we would love the opportunity to speak with you! Apply today!

Varenita ofWestlake is a vibrant, modern approach to luxury senior living with an impressive mixof resort-style amenities, fine dining and innovative health and wellnessprograms within our Assisted Living and Memory Care Community.

As acertified Great Place to Work for 6 years in a row , AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits

Company-paid Life Insurance and Voluntary Disability

Paid Time off and Holidays

401(k) Retirement Savings Plan

At AgeWell Solvere Living we value Diversity, Equity and Inclusion. To learn more about our philosophy click on the link below:

Our Declaration for Diversity, Equity, and Inclusion

Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

Concierge Procedure:

Essential Functions: Provides positive first impression to all who enter the Community

Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate

Greets all visitors in a friendly, courteous, and professional manner

Screens and requires visitors to "sign in" at reception desk

Notifies Residents of visitors

Instructs Resident's visitor according to Resident's instructions

Receives and processes incoming mail

Accepts all outgoing mail/packages

Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned

Maintains and updates Emergency Phone Number Log and keeps log at frontdesk

Maintains and updates emergency contact information on each Resident andkeeps information at front desk

Assists managers with various clerical responsibilities

Pages staff as necessary

Takes RSVPs for special functions, as necessary

Oversees sign-up for scheduled transportation

Hands out maintenance requests forms and passes them onto EnvironmentalServices Director

Performs other duties as necessary, to include light housekeeping duties

Compliance and Safety: Follows all emergency procedures

Understands all safety policies and procedures

Communication: Communicates effectively with all staff

Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately

Education/Experience/Licensure/Certification: High School Diploma required

Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities

Requires considerable initiative and judgment

Must have word-processing and clerical skills

Must be able to work flexible hours and participate in holiday activities

Physical Requirements: Physically able to bend and reach

Physically able to sit for extended periods of time

Miscellaneous: Required to work weekends and holidays as assigned

May be required to work on shifts other than the one for which hired

May be required to work extended hours (up to 16 hours per day)

May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses

Could be subject to hostile and emotionally upset Residents due to mentalstatus

Background, criminal, and drug tests as required by HR policies and procedures

May be asked to submit to random drug test during employment

May have their picture taken and image used in social media or community advertising

May be video recorded from devices installed by families in residents' apartments

Apply

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Receptionist (Concierge) jobs in San Francisco, CA, United States

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